Customer Service Agent

Alterfina

Join a dynamic team as a Customer Service Agent in a hybrid model, working 3 days from home and 2 in Saint-Hubert, where your contributions make a real impact.

Last checked on August 9, 2026. We may earn a commission when you click through.

The Customer Service Agent position offers a balanced work environment but is best for those who thrive in collaborative settings.

✓ Flexible hybrid work schedule ✓ Supportive team environment ✓ Opportunities for advancement

Customer Service Agent

Alterfina

Updated 12 days ago

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Longueuil Hybrid

The Customer Service Agent position offers a balanced work environment but is best for those who thrive in collaborative settings.

About this role

Join a dynamic team as a Customer Service Agent in a hybrid model, working 3 days from home and 2 in Saint-Hubert, where your contributions make a real impact.

About the Company

Alterfina is a rapidly growing company established in the Ontario market, focused on delivering quality customer service.

Key Highlights

✓ Hybrid work model: 3 days remote, 2 days in-office
✓ Opportunities for professional growth within a dynamic team
✓ Located in beautiful Saint-Hubert offices

💡 Honest Take: This role is enjoy a mix of remote and in-person work but may not suit individuals seeking fully remote positions.

Pros

✓ Flexible hybrid work schedule
✓ Supportive team environment
✓ Opportunities for advancement

Cons

✗ In-office requirement limits fully remote flexibility
✗ Potential for high workload during peak times

Best For: Ideal for individuals looking to grow their career in customer service while enjoying the benefits of hybrid work.

Watch Out: Candidates should be prepared for a fast-paced environment which may require adaptability to varying workloads.

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What Customers Say

Current employees appreciate the flexibility and supportive team culture, though some note the challenges of fluctuating workloads.

Expert Review

The Customer Service Agent role at Alterfina presents a unique opportunity for those who appreciate a hybrid work model. Employees will work 3 days from home and 2 from the Saint-Hubert office, promoting a balanced lifestyle. This arrangement allows for flexibility while fostering teamwork and collaboration in a vibrant office setting.

Notably, Alterfina's rapid growth in the Ontario market indicates a promising future for employees, with ample opportunities for career advancement. Their commitment to creating a supportive team environment is evident, n attractive choice for customer service professionals.

However, candidates should be aware of the in-office requirement, which may not appeal to those exclusively seeking remote positions. the workload can fluctuate, requiring adaptability and resilience in busy periods. This role is well-suited for individuals who thrive in dynamic settings and are eager to make a positive impact.

For more details, check out Alterfina's job listing here.