Customer Service Representative - Call Center

MCS HEALTHCARE HOLDINGS, LLC

Customer Service Representative I - Call Center.Responsible for providing an excellent service when answering requests from policyholders, members, and providers through phone calls received.Solves situations or service needs, channeling them through the established operational processes and service

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Customer Service Representative - Call Center

MCS HEALTHCARE HOLDINGS, LLC

Updated 2 months ago
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San Juan

About the Company

MCS Healthcare Holdings, LLC is a prominent healthcare service provider focused on delivering quality support to policyholders and members.

Key Highlights

  • Engage with policyholders and providers via phone.
  • Address service needs promptly and effectively.
  • Follow established operational processes.
  • Opportunity to develop customer service skills.

💡 Honest Take: This role is ideal for those looking to start a career in customer service, but be prepared for the challenges of handling diverse customer inquiries in a fast-paced environment.

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