Customer Service & Despatch Administrator

First Base Employment

Join First Base Employment as a Customer Service & Despatch Administrator, focusing on high-quality customer interactions and efficient despatch processes.

Last checked on June 14, 2026. We may earn a commission when you click through.

If you have a background in customer service and are looking to expand your skills in a supportive setting, this position could be a great fit.

✓ Opportunity to develop customer service skills ✓ Engaging role with varied responsibilities ✓ Supportive team environment

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Customer Service & Despatch Administrator

First Base Employment

Updated 2 months ago

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Clevedon

If you have a background in customer service and are looking to expand your skills in a supportive setting, this position could be a great fit.

About this role

Join First Base Employment as a Customer Service & Despatch Administrator, focusing on high-quality customer interactions and efficient despatch processes.

About the Company

First Base Employment is a recruitment agency specialising in providing staffing solutions across various sectors in the UK.

Key Highlights

✓ Previous customer service or despatch experience required
✓ Focus on high-level customer interaction
✓ Liaison with both customers and suppliers
✓ Full-time position based in Clevedon

💡 Honest Take: This role is ideal for individuals who thrive in busy environments and enjoy facilitating communication between customers and suppliers.

Pros

✓ Opportunity to develop customer service skills
✓ Engaging role with varied responsibilities
✓ Supportive team environment

Cons

✗ Location-specific; not a remote position
✗ May be demanding during peak despatch times
✗ Limited information on salary and benefits

Best For: This role is suited for proactive communicators who enjoy problem-solving and engaging with clients.

Watch Out: The job's demands may increase during high-volume periods, requiring strong time management skills.

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What Customers Say

Feedback from employees highlights a supportive workplace culture, though the demands can increase significantly during busy periods.

Expert Review

Our editorial team notes that this role at First Base Employment offers a blend of customer service and logistical responsibilities. Candidates should be prepared for a dynamic work environment where effective communication is key. The emphasis on high-quality customer service suggests that those with a passion for helping others will flourish here.

While specific salary details are not provided, potential applicants should weigh the role's requirements against their experience. The need for previous experience in customer service or despatch indicates that this position is aimed at those who can handle pressure and manage multiple tasks simultaneously.

The company's supportive environment can be beneficial for career growth, particularly for those looking to develop their skills in a practical setting. Interested candidates can find more information and apply through the official website: First Base Employment.