Duties & Responsibilities Service Controller (JB6265) Orange Grove, Johannesburg (Office-based) R14 000 – R18 000 CTC per month Permanent Take ownership of service coordination within a small, customer-focused office-automation after-sales business. This varied role offers exposure to service calls, stock management, billing support, customer relationships and general service administration. Minimum Requirements: Completed Grade 12 Valid driver’s license as you may be required to attend clients site on occasion Basic bookkeeping skills and strong numerical ability Experience using Sage Accounting or a similar accounting package Strong Microsoft Excel skills Proficiency in Microsoft Word Experience generating quotes and invoices Strong office administration, organisation and follow-up skills Meticulous attention to detail and the ability to manage a high volume of records accurately Strong customer service, telephone and people skills Duties and Responsibilities: Manage service-call queries from initial logging through to satisfactory resolution Coordinate and follow up on outstanding service matters Plan, forecast and manage stock requirements Assist with gathering and preparing information for monthly billing Generate customer quotes and invoices Handle ad hoc sales to customers Organise and maintain accurate office and service records Maintain professional, long-term working relationships with customers Provide reliable administrative support within the Service Department Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later. IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website. Kontak Recruitment Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements. Job specifics: Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted candidates contacted due to volume. Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info. Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions. No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.