911 Communications Dispatcher I/II

County of San Mateo (CA)

San Mateo County Public Safety Communications seeks applicants for the 911 Communications Dispatcher I/II role, supporting police, fire, and medical dispatch.

Last checked on June 24, 2026. We may earn a commission when you click through.

✓ Opportunity to serve the community ✓ Comprehensive training provided ✓ Work with diverse emergency services

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911 Communications Dispatcher I/II

County of San Mateo (CA)

Updated 2 months ago

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San Mateo

If you're looking for a meaningful career in emergency services, this position offers valuable experience and community impact.

About this role

San Mateo County Public Safety Communications seeks applicants for the 911 Communications Dispatcher I/II role, supporting police, fire, and medical dispatch.

About the Company

The County of San Mateo provides essential public services, including law enforcement and emergency response.

Key Highlights

✓ Largest dispatch center in San Mateo County
✓ Opportunities for training and advancement
✓ Engage in critical emergency response duties
✓ Work in a supportive team environment
✓ Flexible hours available for extra help positions

💡 Honest Take: This role is ideal for those passionate about public safety but may be demanding due to the nature of emergency dispatch work.

Pros

✓ Opportunity to serve the community
✓ Comprehensive training provided
✓ Work with diverse emergency services
✓ Flexible scheduling options

Cons

✗ Can be stressful due to high-pressure situations
✗ Shift work may affect work-life balance
✗ Limited term position may lack job security
✗ Requires quick decision-making skills

Best For: Ideal for those with strong communication skills and a desire to support first responders.

Watch Out: Be prepared for the emotional demands of dispatching during emergencies.

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What Customers Say

Workers appreciate the training and community impact but note the high-stress environment and irregular hours.

Expert Review

The role of 911 Communications Dispatcher I/II at the County of San Mateo offers engage in critical emergency response. With the largest dispatch center in the county, employees play a vital role in coordinating police, fire, and medical services. Training is ensuring that dispatchers are well-prepared for the challenges they will face.

This position is not for the faint of heart; it requires quick thinking and the ability to handle high-pressure situations effectively. The flexible hours can be appealing, especially for those needing part-time work, but the emotional toll can be significant. Those considering this role should be aware of the potential stress involved.

Overall, this position provides valuable experience for anyone interested in a career in public safety or emergency management. According to the County's official page, the role supports essential services that directly impact the community's well-being. If you thrive in fast-paced environments and are looking to make a difference, this could be the role for you.