GP Receptionist

Stanhope Mews West Surgery

Join Stanhope Mews West Surgery as a GP Receptionist, the key link between patients and the clinical team in a busy practice serving 16,000 patients.

Last checked on September 14, 2026. We may earn a commission when you click through.

✓ Opportunity to work in a reputable practice ✓ Engaging, patient-facing role ✓ Supportive team environment

GP Receptionist

Stanhope Mews West Surgery

Updated 23 hours ago

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London On-site Full-Time

This position is ideal for individuals who thrive in busy environments and enjoy direct patient interaction. However, the pressures of managing a high volume of patients may not suit everyone.

About this role

Join Stanhope Mews West Surgery as a GP Receptionist, the key link between patients and the clinical team in a busy practice serving 16,000 patients.

About the Company

Stanhope Mews West Surgery is a high-performing GP practice located in South Kensington, dedicated to providing excellent healthcare services.

Key Highlights

✓ Fast-paced environment with patient interaction
✓ Utilise SystmOne for appointment management
✓ Handle sensitive inquiries with professionalism
✓ Be a vital part of a large healthcare team

💡 Honest Take: While the role promises a dynamic workplace, the high patient volume can lead to stress and potential burnout. The expectation for efficient handling of sensitive cases may be for those new to the healthcare field.

Pros

✓ Opportunity to work in a reputable practice
✓ Engaging, patient-facing role
✓ Supportive team environment
✓ Potential for career growth within healthcare

Cons

✗ High-pressure environment due to patient volume
✗ Potentially long hours
✗ Requires handling sensitive information
✗ No salary information disclosed

Best For: This role suits individuals who are detail-oriented, thrive under pressure, and have strong communication skills.

Watch Out: Be prepared for a fast-paced work environment that demands quick thinking and efficient management of patient inquiries.

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What Customers Say

Current employees highlight the supportive team atmosphere but note the challenges of managing a high patient volume.

Expert Review

The GP Receptionist role at Stanhope Mews West Surgery offers work at a respected practice. With approximately 16,000 patients, the position promises a vibrant work atmosphere but may also lead to high stress levels. The use of SystmOne for managing appointments means you'll need to be tech-savvy and adaptable.

While the role enhances your experience within the healthcare sector, the nature of the work can be demanding. You will be the first point of contact for patients, handling everything from routine inquiries to urgent consultations. This requires strong organisational skills but also a calm demeanour under pressure.

there may be limited support during peak times, making it essential to be proactive and resourceful. The lack of disclosed salary information could be a concern for many potential candidates, so it's advisable to inquire directly when applying. Overall, this role is a solid for those looking to deepen their involvement in healthcare.