Customer Service Advisor

Join the Doncaster Sales Team at EE, assisting customers over the phone in selecting suitable products and services.

Last checked on June 13, 2026. We may earn a commission when you click through.

The Customer Service Advisor position at EE offers a vibrant work atmosphere with growth potential, ppealing for driven candidates.

✓ Engaging work environment ✓ Supportive team culture ✓ Travel loan assistance

Customer Service Advisor

Updated 23 days ago

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Doncaster

The Customer Service Advisor position at EE offers a vibrant work atmosphere with growth potential, ppealing for driven candidates.

About this role

Join the Doncaster Sales Team at EE, assisting customers over the phone in selecting suitable products and services.

About the Company

EE is a leading telecommunications company in the UK, known for its innovative mobile and broadband services.

Key Highlights

✓ Involvement in a dynamic sales environment
✓ Support for customer product choices
✓ Season Ticket Travel Loan available
✓ Focus on resilience and drive
✓ Opportunities for career progression

💡 Honest Take: This role is well-suited for individuals who thrive in fast-paced environments and enjoy customer interaction, but it may not suit those seeking a remote position.

Pros

✓ Engaging work environment
✓ Supportive team culture
✓ Travel loan assistance
✓ Career advancement opportunities
✓ Direct customer impact

Cons

✗ Not a remote position
✗ Requires strong resilience
✗ High-pressure sales targets
✗ Limited salary transparency
✗ Potential for long hours

Best For: Those who excel in face-to-face interactions and thrive under pressure will find this position fulfilling.

Watch Out: Candidates should be prepared for a high-energy environment and potential sales targets that may be demanding.

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What Customers Say

Employees appreciate the supportive team culture, but some note that the sales targets can be quite demanding.

Expert Review

In the competitive landscape of customer service roles, EE's Customer Service Advisor position for its focus on direct customer engagement. This role requires employees to effectively assist customers in selecting tailored products, which can be both rewarding and challenging.

EE offers additional perks such as a Season Ticket Travel Loan, supporting employees' commuting costs, which is a significant advantage for those reliant on public transport. the company emphasises resilience and determination, making it crucial for candidates to be prepared for the pressures of a sales-centric environment.

While the role promises opportunities for career progression, it may not be suitable for individuals seeking remote work options. the lack of transparency regarding salary can be a drawback for prospective applicants. For those who thrive on challenges and enjoy making a tangible impact on customers' experiences, this role could be a great fit. For more details, visit EE's listing page at https://uk.talent.com/redirect?acquisition_sub_id=10101&bpid=9a86aa3d0da5d34134fb0623dbf9de38&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=621404574555511812&initiator=remote+customer+service+work+from+home&is_gl=0&l=Nottingham&pc=8&pid=b13806c0742b&publisher=7c2b7e61c1&puid=3dea3deegddfgddcfddg3dec3deb7dd9gddceddb3deb3deb3deb3def3def3de83def3dee3ee33dec3ee23deb3ee33ce93cee3beg3ee33defddd9fdd83def3defbddf9dd93dedfdde&rdr=&sdb=7&search_id=c5eaba9f21e10a30087527cde1ad0ba7&source=RubikTech&testid=sonic&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1.

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