Customer Service Agent

Sentrex Services UK Ltd

At Sentrex customer service is not a support role its a core part of how we deliver brilliant service protect our reputation and retain customers. Youll be calling our customers to check theyre happy building genuine relationships capturing feedback and making sure anything that needs fixing gets so

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Customer Service Agent

Sentrex Services UK Ltd

Updated 3 months ago
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Manchester

About the Company

Sentrex Services UK Ltd focuses on delivering exceptional customer service as a fundamental part of their operations, aiming to protect their reputation and retain clients.

Key Highlights

  • Structured call programme including welcome calls
  • Regular first-week check-ins with new customers
  • Ongoing monthly service calls to maintain engagement
  • Experience with CRM systems is preferred

💡 Honest Take: While the role emphasises proactive customer engagement, candidates should be prepared for a demanding service environment focused on retention.

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