Food Service Supervisor

Tim Hortons

Education: Secondary (high) school graduation certificate. Work setting: Food service establishment. Coffee shop. Tasks: Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation and safety procedures. Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards. Address customers' complaints or concerns. Maintain records of stock, repairs, sales and wastage. Establish work schedules. Supervision: 5-10 people. Food service counter attendants and food preparers. Work conditions and physical capabilities: Fast-paced environment. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Physically demanding. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Morning. Night. Day. Weekend. Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers on-the-job training tailored to youth. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .

Last checked on May 31, 2026. We may earn a commission when you click through.

A solid opportunity for those looking to step into supervisory roles within the food service industry, particularly in a popular establishment.

✓ Opportunity for career advancement ✓ Dynamic work environment ✓ Hands-on management experience

Food Service Supervisor

Tim Hortons

Updated 11 days ago

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You'll be redirected to nl.jobbank.gc.ca

Dresden Full-Time

A solid opportunity for those looking to step into supervisory roles within the food service industry, particularly in a popular establishment.

About this role

The Food Service Supervisor position at Tim Hortons offers a robust opportunity for leadership in a well-regarded establishment, ideal for those passionate about food service.

About the Company

Tim Hortons is a well-known Canadian coffee and fast-food chain, famous for its coffee and donuts.

Key Highlights

✓ Supervise and coordinate food preparation activities
✓ Train staff on safety and sanitation procedures
✓ Maintain quality control standards for food and service
✓ Address customer complaints effectively
✓ Manage records of stock and sales

💡 Honest Take: This role requires strong leadership skills and the ability to handle a fast-paced environment, making it ideal for those who thrive under pressure.

Pros

✓ Opportunity for career advancement
✓ Dynamic work environment
✓ Hands-on management experience
✓ Engagement with customers
✓ Training and development of staff

Cons

✗ Physically demanding with long standing hours
✗ Requires handling customer complaints
✗ Fast-paced and high-pressure situations
✗ May involve irregular hours including weekends
✗ Supervisory stress can be challenging

Best For: This position is ideal for those with strong communication skills and a desire to lead a team in a customer-focused setting.

Watch Out: Be prepared for a physically demanding role with a significant focus on multitasking and customer interaction.

Apply for this position →

You'll be redirected to nl.jobbank.gc.ca

What Customers Say

Workers report a fast-paced environment with supportive management, though the role can be physically demanding.

Expert Review

In the role of Food Service Supervisor at Tim Hortons, you will lead a team of 5-10 staff members, ensuring that food preparation meets quality standards. The job demands not only management skills but also the ability to train staff effectively. Working in a fast-paced coffee shop means you'll need to be quick on your feet, both physically and mentally.

A significant aspect of the job involves addressing customer complaints, which requires excellent communication skills. Moreover, maintaining records of stock and sales ensures that operations run smoothly. This role can be a stepping stone for those looking to advance in the food service industry, as it offers broad exposure to management tasks.

While the role provides valuable experience, candidates should be aware of the physical demands, including standing for long periods and the potential for high-stress situations. It's essential to have a genuine interest in customer service and team management to thrive in this position. For more details, refer to the official posting on Job Bank here.

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