Job Responsibilities Ensure clients are kept up to date by preparing and presenting status reports to stakeholders. Build relationships by establishing networks within area of responsibility and within client business areas. Build trusting relationship with relevant parties. Determine goals, time frames, funding limitations and procedures for accomplishing test projects. Ensure understanding of client needs. Ensure financial targets are met. Ensure improved team efficiency. Meet financial targets for team. Deliver on project requirements.. Ensure staff and resource plans are in place. Ensure systems and standards are in place for test project reporting and documentation. Conduct capacity management of staff. Improve year on year effectives of team. Ensure team delivery by managing the allocation of work. Implement lager testing project. Ensure testing projects are delivered on time. Ensure team effectiveness and planning by contributing to the formation of the teams three-year plans. Operationalise and land the team's strategy. Ensure correct prioritisation. Solve issues by managing defect meetings for large projects. Review work and testing requirements Comply with risk standards. Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth. Understand and embrace the Nedbank vision and values, leading by example. Ensure transformational target are met. Participate in the development and implement action plans to address issues raised in culture surveys. Create a client service culture, delivering worldclass service. Achieve operational excellence. Encourage team to generate innovative ideas and share knowledge. Manage performance of staff by implementing performance agreements and ensuring a clear vision. Mentor and coach staff on identified performance gaps. Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes. Follow the recruitment process when recruiting talent. Maintain a high performing team andensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, using the talent grid principles and developing talent retention programmes. Manage the onboarding process of new employees. Job Responsibilities Continue People Specification Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Advanced Diplomas/National 1st Degrees Preferred Qualification ISTQB foundation or equivalent (ISEB). Leadership development programme or variations Essential Certifications ISTQB foundation or equivalent (ISEB). ISTQB (advanced test manager) Preferred Certifications Minimum Experience Level 6- 8 years of which 2 years in line management