Events Coordinator

Recruite Agency

Our client, a hotel group in Nelspruit, Mpumalanga, is looking for a Events Coordinator to handle guest reservations. You will manage booking enquiries via phone, email, and online channels, check room availability, process reservations and payments, and handle cancellations and modifications. Strong attention to detail and customer service skills are required. Responsibilities Promote and sell additional services and products to enhance the guest experience and increase revenue. Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications. Monitor and maintain equipment and vehicles used for tours and activities, ensuring they are clean, serviced, and roadworthy. Handle guest complaints and service recovery professionally, resolving issues promptly to maintain guest satisfaction. Process travel bookings including flights, hotels, car hire, and tours using booking systems and supplier websites. Prepare detailed travel itineraries, invoices, travel vouchers, and pre-departure information packs for clients. Lead guided tours and activities, providing engaging and informative commentary about local history, culture, and natural attractions. Requirements A diploma or degree in tourism management, hospitality, or a related field from a recognised institution. For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification. A minimum of one to three years of experience in the tourism, hospitality, or travel industry. A valid driver's licence with a professional driving permit is required for most tour guiding positions. Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry. Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous. Strong knowledge of South African geography, tourist attractions, and the local tourism product. Qualifications Bachelor of Commerce in Tourism or Hospitality

Last checked on May 20, 2026. We may earn a commission when you click through.

Events Coordinator

Recruite Agency

Updated 23 days ago

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You'll be redirected to za.jooble.org

Mbombela

About this role

Responsibilities Promote and sell additional services and products to enhance the guest experience and increase revenue. Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications. Monitor and maintain equipment and vehicles used for tours and activities, ensuring they are clean, serviced, and roadworthy. Handle guest complaints and service recovery professionally, resolving issues promptly to maintain guest satisfaction. Process travel bookings including flights, hotels, car hire, and tours using booking systems and supplier websites. Prepare detailed travel itineraries, invoices, travel vouchers, and pre-departure information packs for clients. Lead guided tours and activities, providing engaging and informative commentary about local history, culture, and natural attractions.

Requirements A diploma or degree in tourism management, hospitality, or a related field from a recognised institution. For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification. A minimum of one to three years of experience in the tourism, hospitality, or travel industry. A valid driver's licence with a professional driving permit is required for most tour guiding positions. Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry. Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous. Strong knowledge of South African geography, tourist attractions, and the local tourism product.

Qualifications Bachelor of Commerce in Tourism or Hospitality

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