Regional Manager

Fidelity Services Group

Minimum Requirements: Grade A PSIRA registered and accredited Knowledge of Fleet management and CIT document control essential Formal management training with at least 5 years’ experience in CIT and cash processing industry Previous CIT and cash processing planning/scheduling experience would be an advantage Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential Experience in sales and marketing Experience of similar systems including vehicle tracking systems Ability to work without supervision, under pressure and meet strict deadlines Must have own transport Key Performance Areas: (not totally inclusive): Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met Doing budget planning for all CIT regions and ensuring that set targets are met Compiling monthly branch performance reports and ensuring submission thereof timeously Conducting quarterly evaluations on senior management at branch level Managing the ISO 9001/9002 quality management system Managing monthly operational statements Managing Daily operations in respect of cash deliveries and client pickups Branch audits/visits at all branches to ensure compliance to company policies and procedures Managing the ‘cash risk’ at branch and on road Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.) Drafting policies and procedures Efficient client services rendered per business area Managing growth and retention of clients in the cash in transit industry Ensuring CIT roll out is done and completed before service commences Firearm Control Monthly/ weekly Firearm return/ Inspection Scanning of firearm Firearm refreshers and competency training Client service/ Liaison Monthly meetings with clients Union meetings Vehicle Control Fleet management Maintenance Fuel Inspection Vehicle Reports/ Check sheets Weekly fuel Schedules Accident Reports Equipment Control / Maintenance Check Sheets / daily postings Site visits Equipment checks/ asset verifications Investigations Accident Theft of Cash IOD’s Incidents Depot robberies Claim file Accident Report Theft Report I.O.D Report Incident Report Investigate/ improve security Compile submits to insurers Administration Debtors/Creditors Billing Dues Stationary/ CIT consumables Obtaining Order numbers (Repairs, etc) Filing Miscellaneous Queries Payroll, HR and IR. Maintain close relationship with client. Sending cash requests to Branches Ensuring Branches has enough cash for ATM loads Ensure Branches comply with set opening times Ensure guards at posted at various sites on time Maintaining close relationships with all the Banks Ensuring Variance reports are sent and resolved Ensuring Recons are sent Monthly Float checks Following up on incident reports Dealing with Cash Pro queries Other personality attributes: Ability to maintain confidentiality and handle office matters with utmost professionalism Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels Report writing skills Organising skills Assertiveness Initiative skills Time Management skills Core Competencies: Interpersonal skills Good admin skills Report writing skills Able to work under pressure Customer focused Team Player Reliability

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Ideal for seasoned professionals in cash logistics looking for a challenging management role.

✓ Established company with a solid reputation ✓ Opportunity for career advancement ✓ Dynamic work environment with diverse challenges
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Regional Manager

Fidelity Services Group

Updated 1 month ago
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Polokwane Full–Time

Ideal for seasoned professionals in cash logistics looking for a challenging management role.

About this role

Minimum Requirements:

Grade A PSIRA registered and accredited Knowledge of Fleet management and CIT document control essential Formal management training with at least 5 years’ experience in CIT and cash processing industry Previous CIT and cash processing planning/scheduling experience would be an advantage Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential Experience in sales and marketing Experience of similar systems including vehicle tracking systems Ability to work without supervision, under pressure and meet strict deadlines Must have own transport Key Performance Areas: (not totally inclusive):

Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met Doing budget planning for all CIT regions and ensuring that set targets are met Compiling monthly branch performance reports and ensuring submission thereof timeously Conducting quarterly evaluations on senior management at branch level Managing the ISO 9001/9002 quality management system Managing monthly operational statements Managing Daily operations in respect of cash deliveries and client pickups Branch audits/visits at all branches to ensure compliance to company policies and procedures Managing the ‘cash risk’ at branch and on road Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.) Drafting policies and procedures Efficient client services rendered per business area Managing growth and retention of clients in the cash in transit industry Ensuring CIT roll out is done and completed before service commences Firearm Control

Monthly/ weekly Firearm return/ Inspection Scanning of firearm Firearm refreshers and competency training Client service/ Liaison

Monthly meetings with clients Union meetings Vehicle Control

Fleet management Maintenance Fuel Inspection Vehicle Reports/ Check sheets Weekly fuel Schedules Accident Reports Equipment Control / Maintenance

Check Sheets / daily postings Site visits Equipment checks/ asset verifications Investigations

Accident Theft of Cash IOD’s Incidents Depot robberies Claim file Accident Report Theft Report I.O.D Report Incident Report Investigate/ improve security Compile submits to insurers Administration

Debtors/Creditors Billing Dues Stationary/ CIT consumables Obtaining Order numbers (Repairs, etc) Filing Miscellaneous Queries Payroll, HR and IR. Maintain close relationship with client. Sending cash requests to Branches Ensuring Branches has enough cash for ATM loads Ensure Branches comply with set opening times Ensure guards at posted at various sites on time Maintaining close relationships with all the Banks Ensuring Variance reports are sent and resolved Ensuring Recons are sent Monthly Float checks Following up on incident reports Dealing with Cash Pro queries Other personality attributes:

Ability to maintain confidentiality and handle office matters with utmost professionalism Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels Report writing skills Organising skills Assertiveness Initiative skills Time Management skills Core Competencies:

Interpersonal skills Good admin skills Report writing skills Able to work under pressure Customer focused Team Player Reliability

About the Company

Fidelity Services Group is a leading provider of cash solutions and integrated security services in South Africa.

Key Highlights

  • Grade A PSIRA registration required
  • 5+ years in CIT and cash processing
  • Strong knowledge of fleet management
  • Proficiency in MS Office Suite essential
  • Experience in sales and marketing preferred

💡 Honest Take: This role demands extensive experience and strong leadership skills in a high-pressure environment.

Pros

  • Established company with a solid reputation
  • Opportunity for career advancement
  • Dynamic work environment with diverse challenges
  • Hands-on management experience across branches

Cons

  • High-pressure deadlines may not suit everyone
  • Requires personal transport for branch visits
  • Possibility of long hours and extensive travel
  • Limited remote work flexibility

Best For: This position targets individuals with a strong background in cash handling and fleet management.

Watch Out: Be prepared for a demanding role that requires resilience and adaptability to meet tight deadlines.

Apply for this position

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Expert Review

In this senior management role at Fidelity Services Group, you will oversee branch operations, ensuring efficiency and compliance with CIT protocols. With a requirement for Grade A PSIRA registration, candidates must have a solid understanding of the cash logistics landscape. The position also demands proficiency in MS Office Suite, which is essential for daily reporting and management tasks.

Candidates with at least five years of experience in CIT and cash processing will find this role aligns well with their skill set. Previous planning and scheduling experience is a significant advantage, highlighting the need for organizational skills in a fast-paced environment. The role involves managing multiple branches, which means your ability to work independently and under pressure will be tested.

While the position offers opportunities for growth, potential applicants should consider the extensive travel required across branches and the pressure associated with meeting strict deadlines. If you're looking for a stable yet challenging career path in cash logistics, this role could be the right fit. For more details, visit the official job listing at Fidelity's page.

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