Customer Service Admin Advisor
Centrica
Centrica is hiring a Business Customer Service Advisor in Birmingham to manage communications, schedule engineers, and ensure exceptional customer service.
Last checked on June 14, 2026. We may earn a commission when you click through.
Centrica offers a solid opportunity for customer service professionals in Birmingham, but the lack of remote work may deter some candidates.
Customer Service Admin Advisor
Centrica
Updated 10 days agoYou'll be redirected to uk.talent.com
Centrica offers a solid opportunity for customer service professionals in Birmingham, but the lack of remote work may deter some candidates.
About this role
Centrica is hiring a Business Customer Service Advisor in Birmingham to manage communications, schedule engineers, and ensure exceptional customer service.
About the Company
Centrica is a leading energy and services company based in the UK, committed to providing high-quality customer solutions.
Key Highlights
- ✓ Full-time position in a dynamic team environment
- ✓ Focus on customer communications and engineer scheduling
- ✓ Opportunity to contribute to excellent service standards
💡 Honest Take: This role suits those who thrive in a fast-paced environment but may not appeal to individuals seeking remote work options.
Pros
- ✓ Full-time role with stable employment
- ✓ Direct involvement in service quality
- ✓ Work within a reputable company
Cons
- ✗ Position is not remote
- ✗ Fast-paced environment may be challenging for some
- ✗ Specific salary details not provided
Best For: Ideal for those looking to build a career in customer service within a well-established company.
Watch Out: Candidates should be prepared for a demanding role that requires effective communication and scheduling skills.
You'll be redirected to uk.talent.com
What Customers Say
Employees appreciate the team environment and commitment to service, though some note the fast-paced nature can be overwhelming.
Expert Review
Centrica's Customer Service Admin Advisor role in Birmingham presents a promising opportunity for those dedicated to customer satisfaction. The position requires managing daily communications and scheduling engineers, vital tasks that directly influence service delivery. As the company prioritises high-quality customer service, candidates must be ready to thrive in a fast-paced environment.
One potential drawback is the lack of remote working options, which may limit appeal for those seeking flexibility. The role's demands might not suit everyone, particularly those who prefer a more relaxed work pace. specific salary information is not disclosed, which could leave potential applicants in the dark about compensation.
Centrica has built a reputation for its commitment to quality service, making this position a valuable stepping stone for aspiring customer service professionals. According to the company's page, they are focused on continuous improvement and innovation, ensuring employees contribute to meaningful outcomes. This is a chance for individuals passionate about customer service to make a tangible impact in their community.
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