Automotive Service Advisor

Lookers plc

Join Lookers plc's aftersales team in Sheffield as an Automotive Service Advisor, managing bookings and providing top-tier customer service.

Last checked on June 14, 2026. We may earn a commission when you click through.

✓ Supportive team atmosphere ✓ Career development opportunities ✓ Engaging customer interactions

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Automotive Service Advisor

Lookers plc

Updated 3 months ago

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Sheffield

Lookers plc offers a solid opportunity for those looking to advance in the automotive sector, especially if customer interaction is a priority.

About this role

Join Lookers plc's aftersales team in Sheffield as an Automotive Service Advisor, managing bookings and providing top-tier customer service.

About the Company

Lookers plc is a leading automotive retailer in the UK, known for its commitment to customer satisfaction and quality service.

Key Highlights

✓ Dynamic aftersales team environment
✓ Focus on exceptional customer service
✓ Opportunity for career advancement
✓ Involvement in managing customer bookings
✓ Record maintenance for quality service

💡 Honest Take: This role suits those who thrive in fast-paced, customer-focused settings, but may not suit individuals seeking a quieter work environment.

Pros

✓ Supportive team atmosphere
✓ Career development opportunities
✓ Engaging customer interactions
✓ Stable employment with a reputable company
✓ Hands-on experience in automotive service

Cons

✗ Fast-paced work may be overwhelming for some
✗ Customer service demands can be stressful
✗ Limited remote working options
✗ Potentially long hours during busy periods
✗ May require handling difficult customer situations

Best For: It's best suited for proactive, communicative individuals who enjoy engaging with customers and are keen to progress their careers.

Watch Out: Be prepared for a demanding environment, especially during peak service times which may require extra effort and resilience.

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What Customers Say

Employees appreciate the supportive team culture but note that the fast-paced environment can be challenging.

Expert Review

The Automotive Service Advisor role at Lookers plc focuses heavily on customer interaction and service quality. With a dynamic aftersales team, employees engage with customers directly, managing bookings and records crucial for a experience. This emphasis on customer service is appealing for those who thrive on interpersonal engagement.

Career advancement opportunities are a significant draw, allowing individuals to enhance their skills and move forward within the automotive sector. However, the fast-paced nature of the role can be a double-edged sword, as it may overwhelm those not accustomed to high-pressure environments.

the job involves dealing with customer queries and potential complaints, which can be stressful. Candidates should be ready to handle a variety of situations and maintain a positive demeanor. It’s essential to consider if this level of customer interaction aligns with your temperament and career goals.

Overall, Lookers plc provides a reputable platform for automotive enthusiasts keen on developing their customer service skills. More details can be found on their official page (https://uk.talent.com/redirect?acquisition_sub_id=10101&bpid=bba8a18ad5135d130880832abab39e17&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=622636478719002693).