CSR for Telco Account

Ehy Recruitment Outsourcing

This role serves as the primary contact for mobile, internet, and cable subscribers, handling inquiries and service upgrades in a fast-paced environment.

Last checked on July 31, 2026. We may earn a commission when you click through.

This position is perfect for entry-level candidates eager to gain experience in customer service. However, those seeking a less stressful environment may want to explore other options.

✓ Entry-level opportunities available ✓ Gain experience in customer service ✓ Potential for career growth

CSR for Telco Account

Ehy Recruitment Outsourcing

Updated 29 days ago

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You'll be redirected to ph.talent.com

Makati

This position is perfect for entry-level candidates eager to gain experience in customer service. However, those seeking a less stressful environment may want to explore other options.

About this role

This role serves as the primary contact for mobile, internet, and cable subscribers, handling inquiries and service upgrades in a fast-paced environment.

About the Company

Ehy Recruitment Outsourcing specializes in connecting companies with qualified candidates in various sectors.

Key Highlights

✓ Handles high volumes of customer inquiries
✓ Requires strong problem-solving skills
✓ Involves basic technical troubleshooting
✓ Opportunity for service upgrades
✓ Fast-paced work environment

💡 Honest Take: Expect a high-pressure setting with many calls and demands. While the role offers growth, the workload can be overwhelming for those unaccustomed to fast-paced customer service.

Pros

✓ Entry-level opportunities available
✓ Gain experience in customer service
✓ Potential for career growth
✓ Engaging work with different challenges
✓ Immediate interaction with customers

Cons

✗ High call volume can be stressful
✗ Limited technical issues handled
✗ No salary range disclosed
✗ May require long hours
✗ Not remote work

Best For: Entry-level job seekers in Makati who thrive in busy environments and enjoy helping customers resolve their issues.

Watch Out: Be prepared for a demanding workload and high call volumes that can lead to burnout if not managed well.

Apply for this position →

You'll be redirected to ph.talent.com

What Customers Say

Workers note a supportive team atmosphere but highlight the role's high-pressure environment due to call volume.

Expert Review

This CSR position is appealing for those starting their careers, especially in the telecommunications industry. The role demands strong communication and problem-solving skills, as you'll be the first point of contact for customers facing issues with their services. The fast-paced nature means you'll need to handle numerous calls daily, which can be overwhelming.

While it offers a chance to develop your skills, the real challenge lies in maintaining composure under pressure. Customer service roles often come with hidden challenges, such as dealing with frustrated clients. It's essential to be prepared for this aspect.

The company provides a supportive environment, but not much detail is given regarding the salary, for prospective applicants. If you're considering this role, check the official listing to understand more about the expectations and workplace culture. Overall, it’s a solid entry point but isn't for everyone, especially those who prefer a quieter work pace.