IT Support Technician I

Rhodes University

This role at Rhodes University involves providing effective IT support to staff, requiring six months of experience in desktop support and Google Workspace.

Last checked on June 11, 2026. We may earn a commission when you click through.

For candidates with desktop support experience, this role offers a solid entry point into university IT operations.

✓ Engaging work environment ✓ Potential for career growth ✓ Hands-on experience with IT support

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IT Support Technician I

Rhodes University

Updated 2 months ago

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South Africa

For candidates with desktop support experience, this role offers a solid entry point into university IT operations.

About this role

This role at Rhodes University involves providing effective IT support to staff, requiring six months of experience in desktop support and Google Workspace.

About the Company

Rhodes University is a renowned institution known for its commitment to academic excellence and research.

Key Highlights

✓ Opportunity to support university staff with IT needs
✓ Engagement with Google Workspace tools
✓ Requires six months of relevant experience
✓ Professional learning environment
✓ On-site role in Richards Bay

💡 Honest Take: This position is ideal for those seeking to establish a career in IT support within an academic setting, though it requires specific prior experience.

Pros

✓ Engaging work environment
✓ Potential for career growth
✓ Hands-on experience with IT support
✓ Supportive academic community

Cons

✗ Requires prior IT support experience
✗ Not a remote position
✗ Limited salary information provided

Best For: Ideal for entry-level IT professionals or recent graduates eager to work in an academic setting.

Watch Out: Candidates should note that prior experience is non-negotiable, which may limit applications from fresh graduates.

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What Customers Say

Feedback from previous employees highlights a collaborative atmosphere and supportive management, though some noted the need for more structured training.

Expert Review

In the IT landscape, roles like the IT Support Technician I at Rhodes University offer invaluable experience. This position demands six months of relevant desktop support experience, making it more suitable for those with some background in IT.

The role focuses on providing essential IT support to university staff, primarily using Google Workspace. This is an excellent opportunity for individuals looking to hone their technical skills while working in a collaborative academic environment.

Being based in Richards Bay, the position does not allow for remote work, which may deter some applicants. Nevertheless, the chance to engage directly with users and resolve their IT issues can be a rewarding experience.

Overall, this job is well-suited for those who have previously worked in IT support and wish to further their careers in a meaningful way. Check out more details on the official site here.

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