Incident Problem Manager

New York Global Consultants Inc. (NYGCI)

Provides direction in the management of incidents (end to end) ensuring timely resolution is achieved.Ensures the team follows the Standard Operation Procedures (SOP) to restore IT services within the defined Service Level Agreements (SLA).Establishes and maintains communications with key IT and bus

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Incident Problem Manager

New York Global Consultants Inc. (NYGCI)

Updated 2 months ago
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