VIP Security Officer

Hollywoodbets

Responsibilities We have an amazing opportunity for x3 VIP Security Officers, to be based in Greyville, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star? The VIP Security officer will be responsible for creating and maintaining a safe environment for the people. This may include: securing premises by monitoring surveillance equipment or by patrolling activities. The VIP officers are expected to prevent loss and theft and report any irregularities or suspicious acts. You Bring: Registered with PSIRA Private Security Industry Regulatory Authority. Previous Security experience. A Bonus To Have: Matric. Valid driver’s license. What You’ll Do For The Brand: Duties VIPs must be present 15 minutes before the branch opens. Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer. VIP Officer needs to ensure they conduct a perimeter patrol before the branch opens VIP need to check around the premises for any suspicious movements before the branch is opened VIP Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening/ closing of the branch. VIP Officer needs to conduct a floor walk once branch is open, to observe all is order. VIP officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks. During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger. Patrolling should include inside and outside the branch entrance, back areas and all parking areas. Ensure all two way radios are fully charged, for early morning usage. Report faulty equipment immediately. Charge the batteries overnight so that they are useable from the beginning of your shift. Ensure all panic button and two way radios are in good working conditions and keep safely. VIP Officers must carrying their panic buttons, two way radios and earpieces to ensure open communication and ease of access in the event of an emergency. The VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members. Ensure at the searching zone the branch door or the gate is always kept close. VIP Officers are not allowed to cross gender scan guest entering the branch. Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s. VIP Officers must ensure to search female bags with a stick. Male guest are not allowed to bring in their bags. VIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the amount of vehicles entering and exiting the building. End of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk. VIP Officers must attend branch meeting when notified by the Branch Manager to attend. VIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am. Guest Service First impressions last - VIP Officers are at the forefront of Hollywood. VIP Officers are the first encounter with the guest. Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood” Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times. Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner. Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times. Ensure to treating our guest with respect and have the good attitude at all times. When Guest are leaving the branch VIP Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again. Compliance VIP Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. black shoes, black socks and white vet only Scan all persons entering the premises including team members. Be observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object. No bags are allowed inside the premises. No Weapons/Guns are allowed into the premises except on an official law enforcement officer. No person under the age of 18 is allowed into the premises. If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control. In ranches with no liquor licence, No alcohol is allowed on the premises. Credit bets are not allowed to be taken by any team member. VIP Officer on duty are not allow to take bets with Amadoda uniform. VIP Officers on duty are not allowed to utilize the Limited pay-out machine. Code of Conduct While on duty you will not sit or lounge, make use of your cell phone or eat. No smoking on duty. You will not report for duty under the influence of alcohol. You will not abandon your post. This could lead to disciplinary action against you. You are not allowed to sleep on duty. This will lead to disciplinary action against you. You will not have casual conversations with friends/other team members while at your post. You will not accept tips from the guest Values Actively promote the Hollywood values. Live the values and lead as an example to the team. Other VIP Officer must report their absenteeism to the Branch Manager / Senior Team Leader 2 hours before their shift begins. Able to work in a rotating shift /work flexible hours. Ensure the ability to work independently. Ensure you physical fitness is obtained at all times in line with the job requirements What You’ll Bring To The Team: Business Acumen Communication skills Attention to detail Problem Solving Accountability Guest Orientation Apply Before 04/26/2026

Last checked on June 4, 2026. We may earn a commission when you click through.

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Ideal for experienced security professionals looking to join a reputable brand in South Africa.

✓ Engaging work environment ✓ Potential for career advancement ✓ Opportunity to work with high-profile clients

VIP Security Officer

Hollywoodbets

Updated 7 days ago
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Durban Full–Time

Ideal for experienced security professionals looking to join a reputable brand in South Africa.

About this role

The VIP Security Officer role at Hollywoodbets is tailored for experienced professionals seeking a dynamic and challenging work environment in Durban.

About the Company

Hollywoodbets is a prominent gaming and entertainment company in South Africa, known for its commitment to providing a safe and thrilling betting experience.

Key Highlights

  • Requires PSIRA registration and previous security experience.
  • Involves monitoring and securing high-profile environments.
  • Opportunity for career growth in a leading company.
  • Work in a vibrant area of Greyville, KwaZulu-Natal.

💡 Honest Take: This role suits those with a strong security background who thrive in dynamic environments.

Pros

  • Engaging work environment
  • Potential for career advancement
  • Opportunity to work with high-profile clients
  • Located in a bustling area

Cons

  • Requires a PSIRA registration, which may be a barrier for some
  • Previous security experience is mandatory
  • Job demands may be high due to the nature of VIP security

Best For: This position is aimed at security professionals who are proactive and vigilant.

Watch Out: Be prepared for a high-pressure environment with significant responsibility.

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What Customers Say

Feedback from past employees highlights a supportive atmosphere, though the demands of the job can be intense.

Expert Review

The VIP Security Officer position at Hollywoodbets offers an exciting opportunity in Greyville, KwaZulu-Natal. Candidates must be registered with the PSIRA and possess security experience, which sets a solid baseline for applicants. The role involves ensuring safety and monitoring high-profile events, demanding vigilance and quick decision-making skills.

Working in a vibrant area, this position offers a chance to engage with diverse clients and situations. The company values proactive security measures, making it essential for officers to be present and alert. However, the requirement for previous experience might limit applications from those new to the field.

Overall, Hollywoodbets provides a supportive environment for career growth, appealing to seasoned security professionals. According to their page, this role not only involves securing premises but also engaging in active surveillance, ensuring every detail is monitored effectively. This makes it an excellent pick for individuals eager to advance in the security sector.

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