Level 2 IT Support Engineer
Growth Resourcing
An innovative tech company is looking for a Level 2 IT Support Engineer with MSP experience to manage escalations and enhance client onboarding in a supportive environment.
Last checked on June 10, 2026. We may earn a commission when you click through.
For experienced IT professionals looking to advance their careers, this position offers a promising opportunity in a dynamic setting.
Level 2 IT Support Engineer
Growth Resourcing
Updated 2 days agoYou'll be redirected to za.jobrapido.com
For experienced IT professionals looking to advance their careers, this position offers a promising opportunity in a dynamic setting.
About this role
An innovative tech company is looking for a Level 2 IT Support Engineer with MSP experience to manage escalations and enhance client onboarding in a supportive environment.
About the Company
Growth Resourcing is an innovative tech company based in Umhlanga Rocks, focused on providing top-notch IT solutions.
Key Highlights
- ✓ Competitive salary and strong growth potential
- ✓ Opportunity for career progression
- ✓ Focus on client onboarding and support
- ✓ Collaborative and supportive work environment
- ✓ Emphasis on continuous improvement
💡 Honest Take: This role is ideal for those with a proactive customer-first attitude and a background in managed services, but may not suit beginners in IT support.
Pros
- ✓ Competitive salary
- ✓ Career growth opportunities
- ✓ Focus on continuous improvement
- ✓ Strong team support
- ✓ Engaging work environment
Cons
- ✗ May require handling high-pressure situations
- ✗ Not suitable for entry-level candidates
- ✗ Office-based position with no remote work option
Best For: Ideal for driven individuals passionate about customer service and looking for career advancement in IT.
Watch Out: Be prepared for escalated support cases, which may involve challenging client interactions.
You'll be redirected to za.jobrapido.com
What Customers Say
Employees appreciate the supportive culture and growth opportunities, but note the challenges of managing escalations.
Expert Review
This Level 2 IT Support Engineer position at Growth Resourcing offers a unique opportunity for those experienced in managed services. The role requires a customer-first approach, making it essential for candidates to possess strong interpersonal skills.
With a focus on client onboarding and managing escalations, the job is designed for individuals who thrive in dynamic environments. This role can lead to significant career progression within the company, thanks to its supportive culture and commitment to continuous improvement.
However, it's that this position is not suitable for newcomers to the IT field. Candidates should have prior experience in IT support and be ready to handle high-pressure situations.
this role is a great fit for seasoned IT professionals seeking to elevate their careers. Interested candidates can find more details on the official page: https://za.jobrapido.com/jobpreview/5952261333608038400?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic.
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