Bilingual Customer Care Specialist

Brandt International Sdn Bhd - Plaza 33 Branch

As a Customer Care Specialist, you will play a central role in managing inquiries and resolving issues for both customers and partners across multiple communication channels, including voice calls, email, online chat, KYC and case management systems.Reporting to the Customer Service Team Leader, you

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Bilingual Customer Care Specialist

Brandt International Sdn Bhd - Plaza 33 Branch

Updated 23 days ago
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About the Company

Brandt International Sdn Bhd is a prominent player in customer service solutions, known for its commitment to quality and customer satisfaction.

Key Highlights

  • Manage inquiries across various communication channels
  • Resolve issues for customers and partners effectively
  • Opportunity to work in a dynamic team environment
  • Engage with diverse clientele, enhancing communication skills
  • Contribute to the overall improvement of customer service processes

💡 Honest Take: While the role offers valuable experience in customer service, candidates should be prepared for potentially high-pressure situations and the need for flexibility in working hours.

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