Head Chef

A luxury lodge near Polokwane, Limpopo requires a Head Chef to ensure memorable guest experiences. You will welcome guests, conduct check-in and check-out, arrange activities and excursions, and attend to special requests. Discretion, warmth, and a genuine desire to serve are hallmarks of the successful candidate.

Responsibilities Handle guest complaints and feedback professionally, taking immediate corrective action and following up for satisfaction. Ensure full compliance with health and safety regulations, food safety standards, fire safety, and liquor licensing. Maintain cleanliness, hygiene, and presentation of all areas including dining areas, kitchens, restrooms, and external spaces. Prepare and serve a wide range of alcoholic and non-alcoholic beverages according to standard recipes and responsible serving practices. Manage inventory and stock control for food, beverages, and consumables, conducting regular stock takes and placing orders. Oversee all daily operations including opening and closing procedures, staff deployment, and ensuring readiness for service. Prepare budgets, monitor revenue and costs, and implement measures to maximise profitability while maintaining quality.

Requirements Excellent customer service orientation with ability to handle difficult situations and complaints with diplomacy and professionalism. A minimum of two to three years of experience in a similar role within a restaurant, hotel, lodge, or events venue. A diploma or degree in hospitality management, culinary arts, or equivalent practical experience in the hospitality industry. Knowledge of food safety standards, HACCP principles, and health and safety regulations for the hospitality industry. Flexibility to work shifts including evenings, weekends, and public holidays as the hospitality industry demands.

Qualifications Wine and Beverage Service Certification