[Customer Service / Remote] - Anywhere in U.S. / Up to $67.5K per year / Benefits - As a Customer Support Specialist at Mercury, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide exceptional customer service through phone, email, and chat support; Troubleshoot and resolve technical issues with products or services; Document and track all customer interactions accurately; Collaborate with other team members to improve overall customer experience; Maintain a positive and empathetic attitude towards all customers; Continuously learn and stay updated on company products and policies...Hiring Immediately >> Salary: USD 40500 - 94500 per year