Customer Care Specialist

Brandt International Sdn Bhd - Plaza 33 Branch

As a Customer Care Specialist, you will play a central role in managing inquiries and resolving issues for both customers and partners across multiple communication channels, including voice calls, email, online chat, KYC and case management systems.Reporting to the Customer Service Team Leader, you

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Customer Care Specialist

Brandt International Sdn Bhd - Plaza 33 Branch

Updated 2 months ago
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Malaysia

About this role

As a Customer Care Specialist, you will play a central role in managing inquiries and resolving issues for both customers and partners across multiple communication channels, including voice calls, email, online chat, KYC and case management systems.Reporting to the Customer Service Team Leader, you

About the Company

Brandt International Sdn Bhd, located at Plaza 33, focuses on providing top-notch customer service solutions.

Key Highlights

  • Manage inquiries across various channels including calls and chat.
  • Resolve issues for customers and partners efficiently.
  • Involvement in KYC and case management systems.

💡 Honest Take: This role is ideal for those seeking a dynamic customer service environment, but may require handling high volumes of inquiries.

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You'll be redirected to my.talent.com

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