Emergency Department Clerk

Kaiser Permanente

The Emergency Department Clerk greets and registers patients, handles calls, and maintains professional conduct in a fast-paced healthcare environment.

Last checked on September 25, 2026. We may earn a commission when you click through.

✓ Entry-level position with growth potential ✓ Experience in a healthcare setting ✓ Opportunity to develop communication skills

Emergency Department Clerk

Kaiser Permanente

Updated 1 hour ago

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California

This position suits entry-level candidates eager to start a healthcare career, but the high-pressure atmosphere may not be ideal for everyone. If you thrive under stress, it could be a valuable opportunity.

About this role

The Emergency Department Clerk greets and registers patients, handles calls, and maintains professional conduct in a fast-paced healthcare environment.

About the Company

Kaiser Permanente is a leading healthcare provider known for its integrated care model and commitment to quality service.

Key Highlights

✓ Greet and assist patients in a high-volume setting
✓ Efficiently handle phone communications
✓ Requires knowledge of medical terminology
✓ Ideal for those seeking entry-level healthcare roles
✓ Onsite position with no remote work options

💡 Honest Take: While the job offers for healthcare careers, the fast-paced environment can be overwhelming for some. Expect to engage with patients under stress, which isn't always highlighted in the job description.

Pros

✓ Entry-level position with growth potential
✓ Experience in a healthcare setting
✓ Opportunity to develop communication skills
✓ Engagement with diverse patient populations

Cons

✗ Fast-paced and sometimes stressful environment
✗ Limited remote work options
✗ Requires patience and tact in challenging situations
✗ Salary not disclosed

Best For: Individuals interested in clerical roles within a healthcare setting, particularly those who enjoy helping others and working in dynamic environments.

Watch Out: Be prepared for a high-stress environment with patient interactions that can be demanding.

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What Customers Say

Employees appreciate the teamwork and learning opportunities but express concerns about the demanding nature of the work environment.

Expert Review

The Emergency Department Clerk position at Kaiser Permanente offers a unique entry point into the healthcare field. Applicants should possess a high school diploma and typing skills of at least 25 WPM, alongside basic medical terminology knowledge. This role emphasizes multitasking and professionalism in a busy emergency setting.

One challenge is the fast-paced nature of the job, which can be overwhelming, especially for those unaccustomed to high-pressure situations. The position demands not just clerical skills but also strong interpersonal abilities to handle patient interactions tactfully. the absence of disclosed salary information raises questions about compensation.

While the potential for career advancement exists, prospective applicants should weigh the demands of the role against their personal stress management capabilities. Overall, this role is those ready to engage directly with patients in a busy hospital environment.