Tier 1 Technical Support Specialist

Centrii

Entry-level industry or vendor certifications are strongly preferred. The Tier 1 Support Specialist will monitor automated alerting platforms and service tickets, perform initial troubleshooting, and escalate issues to higher-level engineers when necessary.

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Tier 1 Technical Support Specialist

Centrii

Updated 3 months ago
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London

About this role

Entry-level industry or vendor certifications are strongly preferred. The Tier 1 Support Specialist will monitor automated alerting platforms and service tickets, perform initial troubleshooting, and escalate issues to higher-level engineers when necessary.

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