Customer Service Representative

Border States

Join Border States as a Customer Service Representative, supporting daily operations, promoting sales, and providing excellent service to customers in Nashville, TN.

Last checked on June 14, 2026. We may earn a commission when you click through.

✓ Employee ownership fosters a strong company culture ✓ Opportunities for professional development ✓ Engaging work environment

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Customer Service Representative

Border States

Updated 3 months ago

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You'll be redirected to careers.borderstates.com

Nashville Full-Time

Border States offers a solid opportunity for customer service professionals looking to make an impact in a supportive, employee-driven culture.

About this role

Join Border States as a Customer Service Representative, supporting daily operations, promoting sales, and providing excellent service to customers in Nashville, TN.

About the Company

Border States is a 100% employee-owned company dedicated to empowering its workforce, promoting decision-making, and rewarding hard work.

Key Highlights

✓ 100% employee-owned company
✓ Opportunity for growth and decision-making
✓ Supports sales and customer service operations
✓ Engages in marketing and product promotion
✓ Located in Nashville, TN

💡 Honest Take: This role is thrive in a collaborative environment and want to contribute to a growing company, but may not suit individuals seeking remote work options.

Pros

✓ Employee ownership fosters a strong company culture
✓ Opportunities for professional development
✓ Engaging work environment
✓ Direct involvement in customer relations

Cons

✗ Onsite work required
✗ Potentially high workload during peak times
✗ Limited remote work flexibility

Best For: It's suited for those who enjoy face-to-face interactions and can handle the demands of a customer-focused role.

Watch Out: Be prepared for a fast-paced environment that may require flexibility and quick problem-solving skills.

Apply for this position →

You'll be redirected to careers.borderstates.com

What Customers Say

Employees appreciate the supportive culture and opportunities for personal growth, although some note the challenges of a busy work environment.

Expert Review

Border States provides a unique opportunity as it is completely employee-owned, offering a culture that encourages initiative and rewards hard work. This Customer Service Representative role focuses on supporting sales and customer service operations, making it excel in interpersonal communication.

In Nashville, TN, candidates will engage directly with customers, promoting products and resolving inquiries. The role demands strong organizational skills and the ability to manage multiple tasks effectively, including order processing and follow-up on technical questions.

While the position presents a great opportunity for growth, that it requires working onsite, which may not appeal to those seeking remote flexibility. candidates should be prepared for busy periods that may increase workload.

For those interested, more details about the position can be found on Border States' official careers page (https://careers.borderstates.com/job/Nashville-Customer-Service-Representative-Utility-TN-37203-5527/1392648700/?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic).