Manager of Customer Support

Jobber

In summary, this managerial position at Jobber provides an appealing opportunity for experienced customer support leaders.

Last checked on May 16, 2026. We may earn a commission when you click through.

The position offers a competitive salary range and growth potential, making it appealing for senior professionals in customer support.

✓ Competitive salary range (CA$87.7-118.8k) ✓ Opportunity for equity participation ✓ Strong focus on customer experience

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Manager of Customer Support

Jobber

Updated 3 months ago

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Toronto Full-Time

The position offers a competitive salary range and growth potential, making it appealing for senior professionals in customer support.

About this role

In summary, this managerial position at Jobber provides an appealing opportunity for experienced customer support leaders.

About the Company

Jobber is a leading software provider specializing in job tracking and customer management for home service businesses.

Key Highlights

✓ Experience in high-volume customer support environments
✓ Strong leadership and coaching skills
✓ Familiarity with tools like Zendesk and Intercom
✓ Ambitious career growth opportunities
✓ Equity participation for employees

💡 Honest Take: This role is ideal for experienced leaders who thrive in dynamic environments but may not suit those seeking a low-pressure atmosphere.

Pros

✓ Competitive salary range (CA$87.7-118.8k)
✓ Opportunity for equity participation
✓ Strong focus on customer experience
✓ Dynamic work environment

Cons

✗ High-pressure call centre setting
✗ Requires extensive leadership experience
✗ Limited remote work options

Best For: Ideal for those with a track record in managing teams and enhancing customer experiences in fast-paced settings.

Watch Out: Candidates should be prepared for a challenging work environment with high expectations for performance.

Apply for this position →

You'll be redirected to app.welcometothejungle.com

What Customers Say

Workers generally appreciate the collaborative environment but note the demanding nature of the role.

Expert Review

The Manager of Customer Support role at Jobber is designed for individuals with substantial experience in high-volume settings. With salaries ranging from CA$87,700 to CA$118,800, this position rewards both expertise and the potential for growth. The higher salary tiers are reserved for exceptional candidates who demonstrate deep industry knowledge.

Jobber focuses on enhancing customer experiences, making it essential for the new manager to possess strong leadership skills. Familiarity with platforms like Zendesk and Intercom is crucial for success in this role. The company emphasizes coaching and motivation, ensuring that team leaders can inspire their staff to excel.

While the position offers equity opportunities, it's essential to note the high-pressure nature of a call centre environment. Those who thrive under pressure will likely excel, while others seeking a more relaxed pace may find it challenging. Overall, this role is perfectly suited for ambitious professionals eager to drive change in the customer support landscape.