Customer Service Administrator

HAYS

This role focuses on providing customer service and administrative support, including handling calls and scheduling service appointments.

Last checked on June 14, 2026. We may earn a commission when you click through.

Overall, the role offers a solid entry point into customer service, but candidates should consider long-term career growth potential.

✓ Good starting salary ✓ Hands-on experience with customer interactions ✓ Supportive team environment

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Service Administrator

HAYS

Updated 2 months ago

Apply now →

You'll be redirected to uk.talent.com

Farnborough Up to £29k

Overall, the role offers a solid entry point into customer service, but candidates should consider long-term career growth potential.

About this role

This role focuses on providing customer service and administrative support, including handling calls and scheduling service appointments.

About the Company

HAYS is a leading recruitment agency, known for connecting candidates with employers across various sectors.

Key Highlights

✓ Salary up to £29,000 per year
✓ Full-time position based in Farnborough
✓ Opportunity to develop customer service skills
✓ Engaging work environment with a supportive team
✓ Direct interaction with customers to resolve inquiries

💡 Honest Take: This position is ideal for those starting their career in customer service, but may lack advancement opportunities in a competitive job market.

Pros

✓ Good starting salary
✓ Hands-on experience with customer interactions
✓ Supportive team environment

Cons

✗ Limited career progression
✗ High call volume may be stressful
✗ Not a remote position

Best For: Ideal for individuals looking to build foundational skills in customer service and administration.

Watch Out: Prospective candidates should prepare for a busy work pace and potential challenges in managing customer expectations.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Workers have praised the supportive team atmosphere, though some express concerns about limited career advancement.

Expert Review

The role of Customer Service Administrator is a practical entry-level position, offering a salary of up to £29,000 per year. Based in Farnborough, this job is not remote, which may limit flexibility for some candidates. While the salary is competitive for entry-level roles, the potential for advancement within the company is unclear, making it essential for applicants to consider their long-term career goals.

Daily responsibilities include taking calls and identifying customer needs, which provides valuable experience in customer relations. However, the high volume of calls can lead to a stressful environment, especially for those new to the field. It’s vital for candidates to be prepared for the demands of customer service work.

HAYS, the recruiting company, is known for its strong presence in various sectors, adding credibility to the role. For those interested in developing their skills in a supportive team environment, this position can serve as a solid foundation. Candidates should explore more about this role and its specifics on HAYS' official page.