3rd Line Helpdesk Engineer
Guardian Jobs
Impact It Global Ltd seeks a 3rd Line Helpdesk Engineer for remote work with occasional London travel, offering a salary of £38,000 to £45,000 per year.
Last checked on May 25, 2026. We may earn a commission when you click through.
The position offers a solid salary and work-life balance, ppealing for those in IT support considering remote opportunities.
3rd Line Helpdesk Engineer
Guardian Jobs
Updated 2 months agoYou'll be redirected to uk.talent.com
The position offers a solid salary and work-life balance, ppealing for those in IT support considering remote opportunities.
About this role
Impact It Global Ltd seeks a 3rd Line Helpdesk Engineer for remote work with occasional London travel, offering a salary of £38,000 to £45,000 per year.
About the Company
Impact It Global Ltd is a technology services company focused on IT support and cybersecurity solutions.
Key Highlights
- ✓ Remote working with flexibility
- ✓ Competitive salary range of £38,000 - £45,000
- ✓ 30 days holiday plus your birthday
- ✓ Opportunity for career growth in IT support
- ✓ Supportive work environment
💡 Honest Take: This role is ideal for experienced IT professionals looking for flexibility, but may not suit those needing immediate in-office training.
Pros
- ✓ Remote work with London travel
- ✓ Attractive salary package
- ✓ Generous holiday allowance
- ✓ Room for professional development
- ✓ Company supports work-life balance
Cons
- ✗ Occasional travel to London required
- ✗ Preference for candidates in the South East
- ✗ Limited office interaction
- ✗ Role may be challenging for beginners
- ✗ Expectations for high-level IT skills
Best For: Ideal for IT professionals with experience in 3rd line support who thrive in a remote work environment.
Watch Out: Candidates should be prepared for occasional travel and ensure they have the skills to handle advanced IT issues independently.
You'll be redirected to uk.talent.com
What Customers Say
Feedback from employees indicates a supportive environment, though some highlight the challenges of remote working and infrequent face-to-face training.
Expert Review
The role of 3rd Line Helpdesk Engineer at Impact It Global Ltd offers a competitive salary between £38,000 and £45,000, appealing to skilled IT support professionals. Remote work allows for flexibility, yet candidates should expect occasional travel to London, which may not suit everyone.
With 30 days of holiday plus your birthday, employees enjoy a generous leave policy, enhancing work-life balance. The company values professional development, n attractive option for those looking to grow in their careers.
However, the position demands a strong background in IT support, particularly for candidates without extensive experience. Newcomers may find the expectations daunting, especially with limited in-office interaction. The role is tailored for those comfortable with independent problem-solving in a remote setting.
According to the listing on Talent.com, the role is well-defined, but aspiring candidates should weigh the demands against their own professional capabilities.
You might also like
Related Articles
Manufacturing Jobs: Best Entry-Level Picks This Spring
Looking for entry-level manufacturing roles? We've compiled top picks for April, offering a range of opportunities from order processing to production operations.
Top Security Roles for Freelancers: April Picks
Discover the best security jobs for freelancers this April, focusing on flexibility and competitive pay. These roles offer autonomy without sacrificing earnings.
Navigating Project Management Roles: What's Right for You?
Explore top project management roles with insights into pay, flexibility, and growth opportunities. Find the perfect fit for your career path.
The Best Finance Jobs in London: April 2026
Explore top finance roles in London this spring, focusing on budget-friendly and premium career paths. Discover where growth opportunities and flexible work arrangements meet.
Debunking Teaching Myths: Classroom vs. Reality
Think teaching is just about summers off and short days? Think again. We bust common myths and guide you to what really matters in education careers.
Choosing the Right Construction Job This Spring: Best Picks for 2026
Explore the top construction job picks for April 2026, from entry-level roles to specialized positions. Find out who pays the best and offers the most flexibility.