Customer Service Advisor

Orion Electrotech Sales

The Customer Service Advisor will assist customers with product inquiries, order processing, and provide information on returns and restoration services.

Last checked on June 14, 2026. We may earn a commission when you click through.

✓ Opportunity to develop customer service skills ✓ Engagement with a variety of customer issues ✓ Supportive team environment

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Customer Service Advisor

Orion Electrotech Sales

Updated 2 months ago

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Manchester

This position offers a solid entry point into customer service with a reputable company, but pay details are unspecified, which may deter some applicants.

About this role

The Customer Service Advisor will assist customers with product inquiries, order processing, and provide information on returns and restoration services.

About the Company

Orion Electrotech Sales is a leading provider in the electrotechnical sector, offering innovative solutions and exceptional customer service.

Key Highlights

✓ Provide technical advice on products
✓ Assist with customer order processing
✓ Communicate order delays effectively
✓ Guide customers through returns procedures
✓ Liaise regarding restoration services

💡 Honest Take: This role is enjoy helping others and have a knack for problem-solving, but it may not suit those seeking remote work or high salary prospects.

Pros

✓ Opportunity to develop customer service skills
✓ Engagement with a variety of customer issues
✓ Supportive team environment
✓ Chance to learn about electrotechnical products

Cons

✗ Remote work not available
✗ Salary details not disclosed
✗ Potentially high workload during peak times
✗ Limited progression opportunities

Best For: This position is for those who thrive in fast-paced environments and enjoy assisting customers with technical queries.

Watch Out: Be prepared for a busy work environment, especially during order peaks, which may lead to increased stress levels.

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You'll be redirected to uk.talent.com

What Customers Say

Workers generally appreciate the supportive team environment but cite concerns about workload and the absence of remote options.

Expert Review

customer service roles, the position at Orion Electrotech Sales offers valuable experience, especially for those interested in technical products. The focus on providing technical assistance ensures that employees will develop a deep understanding of the products they support.

Employees will be tasked with processing customer orders and managing inquiries about delays, returns, and restoration services. This variety can make the role engaging, although it may also lead to a high workload during peak periods.

Notably, the company does not specify salary details, which can be a concern for prospective applicants. Lack of remote work options further limits accessibility for those seeking flexibility.

Overall, if you are looking to deepen your customer service skills and thrive in a dynamic environment, this role could be a solid fit. For more information, visit the official job listing at Talent.com.