Active Pooling Team Leader

Concentrix

Seasonal need will run from June-October.Essential Functions/Core Responsibilities.Escalations: TLs shall handle second level escalations.This is when the SME is unable to resolve the query and the customer requests to speak to someone higher.Communication: TL shall ensure that teams are up to date

Last checked on May 22, 2026. We may earn a commission when you click through.

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Active Pooling Team Leader

Concentrix

Updated 20 days ago
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Cebu City

About the Company

Concentrix is a global leader in customer experience solutions, providing innovative services to enhance customer engagement.

Key Highlights

  • Handles second level escalations from SMEs.
  • Ensures team communication is up-to-date.
  • Temporary position from June to October.

💡 Honest Take: This role is suitable for those looking for short-term employment in a dynamic environment, but it may lack long-term job security.

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