Overall Responsibility: Delivery Driver will pick up and drop off items while adhering to assigned routes and time schedules and must work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client in a polite and prompt manner. Comply with and HACCP or IS022000 requirements Focus Area 1: Driver Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.Assisting with loading and unloading items from vehicles.Accepting payments for delivered items.Providing excellent customer service, answering questions, and handling complaints from clients.Adhering to assigned routes and following time schedules.Abiding by all transportation laws and maintaining a safe driving record.Operating equipment and machines, such as cars and trucks Focus Area 2: Reporting Preparing reports and other documents relating to deliveries Focus Area 3: Health & Safety Comply with and HACCP or IS022000 requirementsApply basic hygiene and sanitation and adhere to food safety related rules and activities as per factory instructions.Perform Food Safety and Quality related activities as part of the FSMS and QC functions Requirements Minimum matric certificateValid Code 14 driver’s licence, with a clean driving record and no medical or criminal conditions that would preclude the individual from obtaining or maintaining a valid Professional Driving Permit (PDP) Preferred Skills/ Competencies Strong time management and customer service skills.Customer service-oriented with excellent communication abilitiesAbility to perform the inherent physical requirements of the role, which include walking, driving, and lifting/carrying heavy items for extended periods. NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level. Job reference: J529