Job Title: Customer Service Representative Company: TELUS Digital Location: Woodstock or Maitland, Cape Town (Onsite) Salary: R7,000 to R8000 per month + Incentives About the Role TELUS Digital is looking for enthusiastic and customer-focused Customer Service Representatives to join our onsite team in Woodstock or Maitland, Cape Town. You will engage with customers via inbound and outbound calls, providing support, resolving issues, and ensuring a positive customer experience. If you enjoy helping people and thrive in a dynamic environment, this role is perfect for you! Key Responsibilities Manage inbound and outbound customer calls with professionalism. Provide accurate information and deliver excellent customer service. Resolve customer inquiries and issues effectively. Maintain clear and detailed records of customer interactions. Meet performance targets and contribute to a positive team atmosphere. Minimum Requirements Matric certificate (Grade 12). At least 6 months of BPO/Call Centre International campaign experience. Strong communication and interpersonal skills. Ability to work onsite in Woodstock or Maitland, Cape Town. Problem-solving skills and a customer-centric mindset. What We Offer Monthly salary between R7000 to R8000. Additional performance-based incentives. Growth and development opportunities within TELUS Digital. Supportive and engaging work environment. Job Type: Full-time Pay: R7 000,00 - R8 000,00 per month Application Question(s): What is your most active email address? How many months of BPO International Campaign experience do you have? Education: High School (matric) (Required) Work Location: In person