Service Advisor Automotive Dealership

AWD online

As a Service Advisor, you will deliver friendly customer service and manage vehicle service bookings at an automotive dealership.

Last checked on June 5, 2026. We may earn a commission when you click through.

If you enjoy working directly with customers and have a knack for organisation, this job could be a great fit.

✓ Opportunity to work in a customer-focused environment. ✓ Potential for career growth within the dealership. ✓ No experience required, making it accessible for newcomers.

Service Advisor Automotive Dealership

AWD online

Updated 4 days ago

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South Croydon

If you enjoy working directly with customers and have a knack for organisation, this job could be a great fit.

About this role

As a Service Advisor, you'll provide friendly customer service and manage vehicle service bookings in a professional environment.

About the Company

AWD online is a recruitment agency specialising in connecting candidates with various job opportunities in the automotive sector.

Key Highlights

✓ Engage with customers via phone, email, and in person.
✓ Efficiently schedule vehicle service and repair bookings.
✓ Build strong relationships with customers to enhance satisfaction.

💡 Honest Take: This role is ideal for someone with excellent communication skills and a passion for customer service in the automotive industry.

Pros

✓ Opportunity to work in a customer-focused environment.
✓ Potential for career growth within the dealership.
✓ No experience required, making it accessible for newcomers.

Cons

✗ Can be demanding during peak times.
✗ Customer complaints may be challenging to handle.
✗ Limited salary information available.

Best For: It's suited for those who enjoy interacting with people and thrive in a fast-paced setting.

Watch Out: Be prepared for busy periods and the possibility of dealing with dissatisfied customers.

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What Customers Say

Workers appreciate the friendly atmosphere but note the challenges of managing busy periods and customer complaints.

Expert Review

Engaging with customers is at the heart of the Service Advisor role. You'll be the first point of contact, handling inquiries and service bookings. This job requires excellent communication skills and a friendly demeanour. Expect to juggle multiple tasks, especially during busy periods.

The role offers a great entry point into the automotive industry, with opportunities for advancement. While no prior experience is necessary, being proactive and organised will set you apart. It's a chance to build valuable relationships with customers and help them maintain their vehicles.

However, the job can be demanding, especially when managing customer complaints or last-minute booking changes. The lack of specific salary information may also make it challenging to gauge the role's financial benefits. According to AWD online's page, this position is ideal for those keen on starting a career in automotive customer service.

In summary, if you're looking for a role that blends customer interaction with organisational tasks, this could be . Just be ready for the occasional challenging customer and busy days.

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