Admin & Customer Support

Caterlink

We are an FMCG distribution business looking for a motivated and reliable individual to join our team in an entry-level Admin & Customer Support role. This position is ideal for matriculants or candidates with little to no experience who are eager to learn and grow within a fast-paced office environment. You will receive full training and will be responsible for assisting with customer orders, supporting day-to-day administrative functions, and ensuring smooth communication between customers, sales, and warehouse teams. This is a great opportunity to build strong business, admin, and customer service skills within a growing company. Key Responsibilities: Assist with processing and capturing customer orders accurately on the system Support the customer service team by handling incoming customer queries Prepare and assist with customer quotes when required Communicate with existing customers to confirm orders and provide updates Recommend or suggest products where appropriate (training provided) Maintain positive relationships with regular customers Liaise with warehouse and dispatch teams to ensure timely order fulfilment Assist with basic invoicing and order administration Ensure all customer information and order details are kept accurate and up to date Minimum Requirements: Matric (Grade 12) essential No prior experience required – full training will be provided Strong communication skills (verbal and written) Good attention to detail and willingness to learn Comfortable working in a fast-paced office environment Reliable, punctual, and team-oriented attitude Basic computer literacy (email, data entry, MS Office) English and Afrikaans spoken Job Type: Full-time Application Question(s) Are you able to reliably commute to Montague Gardens on a daily basis and start on time at 7am? Are you able to work in a fast paced environment? Are you comfortable speaking to customers over the phone on a daily basis? Do you have basic computer skills (email, typing, data entry)? Are you comfortable working with order details where accuracy is important? Would you be willing to learn how to handle customer orders and assist with product recommendations? Education: High School (matric) (Required) Language: Afrikaans (Required) English (Required) Work Location: In person

Last checked on May 15, 2026. We may earn a commission when you click through.

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While it lacks high salary expectations, the training and growth opportunities make it a worthwhile consideration for beginners.

✓ Comprehensive training provided ✓ No prior experience required ✓ Develops valuable skills

Admin & Customer Support

Caterlink

Updated 28 days ago
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Cape Town On-site Full–Time

While it lacks high salary expectations, the training and growth opportunities make it a worthwhile consideration for beginners.

About this role

Caterlink's entry-level Admin & Customer Support role is a great opportunity for recent matriculants to gain valuable skills with comprehensive training.

About the Company

Caterlink is a reputable FMCG distribution business that values motivated individuals eager to learn.

Key Highlights

  • Full training provided for new entrants
  • Ideal for matriculants with no prior experience
  • Opportunities to develop admin and customer service skills
  • Supportive team environment
  • Involvement in order processing and customer communication

💡 Honest Take: This role offers a solid entry point for those looking to start a career in administration and customer support, especially for recent matriculants.

Pros

  • Comprehensive training provided
  • No prior experience required
  • Develops valuable skills
  • Friendly work environment
  • Potential for career growth

Cons

  • Entry-level salary not disclosed
  • Fast-paced environment may be challenging for some
  • Limited to on-site work
  • Requires strong communication skills
  • May involve repetitive tasks

Best For: It's ideal for individuals eager to learn and grow in a supportive environment, particularly those without prior work experience.

Watch Out: Be prepared for a fast-paced office environment which might be overwhelming for those not accustomed to such settings.

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What Customers Say

Feedback from employees highlights a supportive environment and valuable training, though some note the fast-paced nature can be challenging.

Expert Review

This entry-level position at Caterlink is tailored for those starting their professional journey. With full training provided, it welcomes matriculants or candidates with minimal experience. The role emphasizes the importance of accurately processing customer orders and maintaining effective communication with various teams.

We appreciate the opportunity to develop crucial skills in administration and customer service. The supportive team environment encourages learning and growth, making it a great platform for building a solid career foundation.

However, as it requires strong communication skills, candidates should feel comfortable interacting with customers and collaborating with coworkers. The position is on-site, which may not suit everyone, especially those seeking remote options.

Overall, this role offers a practical entry point into the FMCG sector, paving the way for future career advancements. According to Caterlink's official page, their focus on staff development is a significant draw for prospective candidates.

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