Customer Service Representative

TTEC

Engage warm leads through structured outbound consultations with small business customers, leveraging your call center experience.

Last checked on May 23, 2026. We may earn a commission when you click through.

A solid entry-level position for individuals eager to develop their outbound sales and customer service skills.

✓ Flexibility of hybrid work. ✓ Opportunity to connect with small businesses. ✓ Entry-level friendly position.

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Customer Service Representative

TTEC

Updated 2 months ago

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Phoenix Hybrid

A solid entry-level position for individuals eager to develop their outbound sales and customer service skills.

About this role

Engage warm leads through structured outbound consultations with small business customers, leveraging your call center experience.

About the Company

TTEC is a global customer experience company focused on delivering exceptional customer service solutions.

Key Highlights

✓ Hybrid work format allows flexibility between home and office.
✓ Engage with small business customers through warm leads.
✓ Opportunity to utilize and enhance customer service skills.
✓ Entry-level position suitable for those with call center experience.

💡 Honest Take: This role is thrive in customer interactions and seek a flexible work environment.

Pros

✓ Flexibility of hybrid work.
✓ Opportunity to connect with small businesses.
✓ Entry-level friendly position.
✓ Structured training provided.

Cons

✗ Limited career advancement opportunities.
✗ Role may involve repetitive tasks.
✗ Outbound calling can be challenging for some.
✗ Experience in a call center is required.

Best For: Ideal for entry-level candidates with a passion for customer service and sales.

Watch Out: Outbound sales roles can be demanding, particularly for those new to the field.

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What Customers Say

Workers appreciate the flexible work environment but note the challenges of outbound sales.

Expert Review

This Customer Service Representative position at TTEC offers engage with small business owners. The hybrid work format provides flexibility, which can enhance work-life balance. Candidates will be expected to leverage their call center experience to connect with warm leads effectively.

While the role is suitable for entry-level candidates, it does have some challenges. Outbound calling can be daunting, especially for those new to sales. the potential for limited career growth may deter ambitious professionals.

According to TTEC's page, the company emphasizes structured training, which is beneficial for developing essential skills. Overall, this position serves well for those eager to start their career in customer service while enjoying the flexibility of a hybrid work environment.