Deputy Manager - Customer Service and Order Management
Thermo Fisher Scientific · Mumbai
15 days ago
→
Xurrent Administrator
DataLunix
Manage and optimize the Xurrent ITSM platform, covering roles, workflows, SLAs, and more to ensure platform stability and ITIL alignment.
Last checked on September 13, 2026. We may earn a commission when you click through.
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✓ Strong focus on ITIL best practices
✓ Opportunities for automation and optimization
✓ Hands-on experience with ITSM tools
Xurrent Administrator
DataLunix
Updated 4 days agoYou'll be redirected to in.talent.com
Ghaziabad
This position is suitable for IT professionals seeking to deepen their expertise in ITSM, but the absence of a salary range raises concerns about compensation expectations.
About this role
Manage and optimize the Xurrent ITSM platform, covering roles, workflows, SLAs, and more to ensure platform stability and ITIL alignment.
About the Company
DataLunix specializes in IT service management solutions, focusing on efficiency and automation.
Key Highlights
- ✓ Administer Xurrent ITSM platform effectively
- ✓ Manage incident, problem, and change modules
- ✓ Optimize automation and dashboards
- ✓ Support integrations and ensure platform stability
- ✓ Align operations with ITIL standards
💡 Honest Take: While the role promises a experience in ITSM, users may face challenges with platform issues that aren't always addressed promptly. the lack of salary disclosure could mean lower pay than expected.
Pros
- ✓ Strong focus on ITIL best practices
- ✓ Opportunities for automation and optimization
- ✓ Hands-on experience with ITSM tools
Cons
- ✗ No salary range provided
- ✗ Potential platform stability issues
- ✗ Limited visibility into company culture
Best For: Ideal for those working in IT administration who want to specialize in ITSM and automation.
Watch Out: The lack of salary transparency could lead to mismatched expectations during negotiations.
Apply for this position →
You'll be redirected to in.talent.com
Expert Review
Managing the Xurrent ITSM platform involves juggling various modules like incidents, problems, and changes. Users have reported challenges with platform stability, which can affect daily operations. The role demands a proactive approach to troubleshooting and optimization.
Collaboration with teams on integrations and API support is crucial, yet that internal support may not always be quick to respond. This can lead to delays in resolving issues, impacting your workflow. The company's commitment to ITIL standards is commendable, but without clear salary figures, candidates might find themselves questioning the overall value of the role.
For more information, visit DataLunix's official page.
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