Customer Service Representative

Join the Lancaster Sales Team at EE, engaging with customers to understand their needs and match them with the best mobile tech and services.

Last checked on June 5, 2026. We may earn a commission when you click through.

A solid opportunity for customer-focused individuals looking to join a reputable company in the tech sector.

✓ Engaging work environment ✓ Focus on customer satisfaction ✓ Chance to learn about new tech

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Customer Service Representative

Updated 1 month ago

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Belfast

A solid opportunity for customer-focused individuals looking to join a reputable company in the tech sector.

About this role

Join the Lancaster Sales Team at EE, engaging with customers to understand their needs and match them with the best mobile tech and services.

About the Company

EE is a leading telecommunications company in the UK, known for offering mobile and broadband services.

Key Highlights

✓ Engage with customers over the phone
✓ Build lasting relationships
✓ Match customers with suitable products
✓ Work within a supportive team environment
✓ Opportunities for career advancement

💡 Honest Take: This role is enjoy helping others and have a passion for technology, but may not suit individuals seeking remote work options.

Pros

✓ Engaging work environment
✓ Focus on customer satisfaction
✓ Chance to learn about new tech
✓ Potential for career growth
✓ Supportive team culture

Cons

✗ In-person role with no remote options
✗ May involve handling difficult customer interactions
✗ Salary details not disclosed
✗ High-pressure sales targets
✗ Limited flexibility in work hours

Best For: Ideal for those looking to build a career in sales and customer support.

Watch Out: Be prepared for a fast-paced environment with sales targets and potential customer complaints.

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You'll be redirected to uk.talent.com

What Customers Say

Employees appreciate the supportive culture and team environment, though some note the pressure of sales targets.

Expert Review

If you thrive in a dynamic, customer-facing role, the Customer Service Representative position at EE in Lancaster could be a great fit. This job focuses on understanding customer needs and providing tailored solutions, making it enjoy building relationships.

EE, a prominent player in the UK telecoms market, offers a supportive environment for its employees. While the role can be rewarding, it also comes with challenges, such as high-pressure sales targets and dealing with difficult customers. According to EE's official page, employees are expected to engage actively with customers to meet their needs effectively.

Despite the engaging nature of the work, this is not a remote role, which could deter potential applicants looking for flexibility. If you are passionate about technology and enjoy helping others, this position could be a worthwhile opportunity to develop your skills in customer service and sales.