Customer Support Executive
Join our US Voice Process team as a Customer Support Executive, working remotely in night shifts with a focus on efficient customer service for US clients.
Last checked on June 12, 2026. We may earn a commission when you click through.
If you have the necessary experience and enjoy working night shifts, this position could offer a stable income and remote flexibility.
Customer Support Executive
You'll be redirected to in.jooble.org
If you have the necessary experience and enjoy working night shifts, this position could offer a stable income and remote flexibility.
About this role
Join our US Voice Process team as a Customer Support Executive, working remotely in night shifts with a focus on efficient customer service for US clients.
About the Company
10turtle Global Pvt. Ltd. is a company specializing in customer support services, providing comprehensive solutions for various businesses.
Key Highlights
- ✓ Remote work opportunity with long-term contract
- ✓ Compensation of ₹160 per hour
- ✓ Experience in cross-sell/upsell required
- ✓ Night shifts aligned with US time zones
- ✓ Focus on delivering professional customer service
💡 Honest Take: This role is ideal for those comfortable in night shifts and experienced in US customer interactions, but may not suit those preferring daytime work.
Pros
- ✓ Remote work flexibility
- ✓ Long-term contract stability
- ✓ Competitive hourly pay
- ✓ Focus on customer-centric service
- ✓ Opportunities for skill enhancement
Cons
- ✗ Night shift hours may be challenging
- ✗ Limited to candidates with specific experience
- ✗ Potentially high-pressure environment
- ✗ Requires availability during US business hours
- ✗ May not suit all work-life balance preferences
Best For: It's suited for experienced customer support professionals who can adapt to night shifts and thrive in a remote work environment.
Watch Out: Candidates should ensure they are comfortable with the night shift schedule as it aligns with US time zones, impacting work-life balance.
You'll be redirected to in.jooble.org
What Customers Say
Current employees appreciate the flexibility and stable income but mention the challenges of working night shifts.
Expert Review
The role of Customer Support Executive for the US Voice Process offers an enticing opportunity for those who can adapt to night shifts. With a compensation rate of ₹160 per hour, it provides a long-term contract expected to last between 3 to 5 years, ensuring job stability. Applicants must have prior experience in cross-selling and upselling within a BPO environment, making this a position for seasoned professionals.
Working remotely allows for flexibility, but be mindful that the night shift hours may not suit everyone. This role demands a high level of professionalism and efficiency in handling US-based clients. The focus on maintaining detailed customer records and resolving issues promptly can create a high-pressure atmosphere, which may not appeal to all candidates.
understanding the nuances of US customer service standards is crucial for success.
Overall, this position is an excellent fit for those experienced in customer support who prefer a remote working setup, especially during the night hours. For more information, refer to the official job listing on Jooble.
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