Operations Team Leader for Multi-Client BPO
ISTA Solutions
A dynamic BPO company based in South Africa is seeking an experienced Operations Team Leader to oversee agent performance across several USA-client accounts. This fully remote role requires a minimum of 2-4 years of experience in leadership within a BPO or call centre environment. The ideal candidate must possess excellent communication skills and the ability to manage multiple client accounts effectively while ensuring agents meet specific KPIs. Flexibility to work on US public holidays is essential.
Last checked on June 2, 2026. We may earn a commission when you click through.
Operations Team Leader for Multi-Client BPO
ISTA Solutions
Updated 2 months agoYou'll be redirected to za.trabajo.org
About this role
A dynamic BPO company based in South Africa is seeking an experienced Operations Team Leader to oversee agent performance across several USA-client accounts. This fully remote role requires a minimum of 2-4 years of experience in leadership within a BPO or call centre environment. The ideal candidate must possess excellent communication skills and the ability to manage multiple client accounts effectively while ensuring agents meet specific KPIs.
Flexibility to work on US public holidays is essential.
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