Customer Service Administrator Apprentice

City & Guilds Training

Join City & Guilds as a Customer Service Administrator Apprentice in Wakefield, working full-time while completing a Level 3 apprenticeship.

Last checked on June 11, 2026. We may earn a commission when you click through.

We recommend this apprenticeship for those eager to learn and gain practical experience in customer service.

✓ Gain a recognised qualification ✓ Full-time hours provide stability ✓ Support from an established company

This listing may have expired or is no longer available. Information shown may be outdated.

Customer Service Administrator Apprentice

City & Guilds Training

Updated 2 months ago

Apply now →

You'll be redirected to uk.talent.com

Belfast Full Time

We recommend this apprenticeship for those eager to learn and gain practical experience in customer service.

About this role

Join City & Guilds as a Customer Service Administrator Apprentice in Wakefield, working full-time while completing a Level 3 apprenticeship.

About the Company

City & Guilds is a global leader in skills development, helping individuals gain the skills they need for employment.

Key Highlights

✓ Full-time position (35 hours per week)
✓ Opportunity to gain a Level 3 qualification
✓ Work with a respected organisation in skills training
✓ Hands-on experience in customer service

💡 Honest Take: This apprenticeship is a solid starting point for anyone looking to enter the customer service field, especially with a reputable company like City & Guilds.

Pros

✓ Gain a recognised qualification
✓ Full-time hours provide stability
✓ Support from an established company
✓ Valuable experience in a global organisation

Cons

✗ Location-based role; no remote option
✗ Entry-level position may offer limited salary
✗ Requires commitment to study alongside work

Best For: Ideal for school leavers or those seeking a career change into customer service.

Watch Out: Consider the location and full-time commitment before applying, as this is not a remote position.

Apply for this position →

You'll be redirected to uk.talent.com

What Customers Say

Feedback from current apprentices highlights strong support from mentors and a positive learning environment.

Expert Review

For those seeking a career in customer service, the Customer Service Administrator Apprentice role at City & Guilds presents an excellent opportunity. The position offers a full-time schedule of 35 hours per week, allowing you to gain practical experience while studying for a Level 3 qualification.

City & Guilds is commitment to skills development, making this apprenticeship a valuable addition to your résumé. The hands-on experience you will gain is designed to equip you with the necessary skills to excel in a customer-facing role.

that this position is office-based in Wakefield, which may not suit those looking for remote work options. as an entry-level role, the salary and benefits may be limited compared to more experienced positions.

this apprenticeship is for school leavers or individuals eager to start a career in customer service. The structured training and support from a reputable organisation like City & Guilds can significantly enhance your employability in the future.