Assistant Housekeeping Manager
Marriott
JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets • Ensures knowledge and understanding of OSHA regulations are up to date. • Oversees all lost and found procedures. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Works effectively with the Engineering department on guest room maintenance needs. • Understands and complies with loss prevention policies and procedures. • Ensures all employees have proper supplies, equipment and uniforms. • Assists in supervising an effective inspection program for all guestrooms and public space. • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. • Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees. • Sets a positive example for guest relations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Last checked on June 8, 2026. We may earn a commission when you click through.
Overall, the Assistant Housekeeping Manager position is a great entry point into the hospitality sector for motivated candidates.
Assistant Housekeeping Manager
Marriott
Updated 2 months agoYou'll be redirected to careers.marriott.com
Overall, the Assistant Housekeeping Manager position is a great entry point into the hospitality sector for motivated candidates.
About this role
JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action.
Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 1 year experience in the housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
• Ensures knowledge and understanding of OSHA regulations are up to date.
• Oversees all lost and found procedures.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guest room maintenance needs.
• Understands and complies with loss prevention policies and procedures.
• Ensures all employees have proper supplies, equipment and uniforms.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Sets a positive example for guest relations.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook.
A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About the Company
Marriott is a leading global hospitality company, known for its premium hotel brands and commitment to guest satisfaction.
Key Highlights
- ✓ Entry-level management role in housekeeping.
- ✓ Focus on guest and employee satisfaction.
- ✓ Opportunity to manage daily operations and budgets.
- ✓ Ideal for those with a passion for hospitality.
💡 Honest Take: This role is a solid opportunity for individuals looking to start a career in hotel management, but expect to handle daily challenges in a busy environment.
Pros
- ✓ Entry-level management experience.
- ✓ Work in a prestigious hotel brand.
- ✓ Training and development opportunities.
- ✓ Team-oriented work environment.
Cons
- ✗ High-pressure environment.
- ✗ Long hours may be required.
- ✗ Limited previous experience needed may lead to a steep learning curve.
- ✗ Responsibilities can be demanding.
Best For: Ideal for recent graduates or individuals with some experience in housekeeping looking to advance their careers.
Watch Out: Be prepared for the fast-paced nature of hotel operations and the need for strong multitasking skills.
You'll be redirected to careers.marriott.com
Expert Review
For individuals aiming to kickstart their careers in hospitality, the Assistant Housekeeping Manager role at The Cape Town EDITION Hotel presents a valuable opportunity. This entry-level management position focuses on overseeing daily housekeeping operations, ensuring guest satisfaction while adhering to budget constraints. Candidates with a high school diploma or a two-year degree in hospitality are encouraged to apply, making it accessible for those entering the field.
One of the key responsibilities includes managing cleanliness across guest rooms and public areas while training staff to meet high standards. This role also requires effective communication with the front desk and engineering teams, ensuring smooth operations during busy periods. The position also includes monitoring supplies, which can be a critical component of maintaining operational efficiency.
While the experience gained can be invaluable for career growth, aspiring candidates should be aware of the high-pressure environment typical in hotels. Long hours can be expected, and the role demands proactive problem-solving skills. Overall, if you thrive in dynamic settings and are passionate about hospitality, this position could be a stepping stone towards a successful career.
For more details, visit the official job listing at Marriott's career page.
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