Customer Service Assistant

BoyleSports

Join BoyleSports as a Customer Service Assistant, aiding the Shop Manager in maintaining store standards while delivering exceptional customer service during busy weekends.

Last checked on May 31, 2026. We may earn a commission when you click through.

If you thrive in a fast-paced environment and enjoy engaging with customers, this position could be a great fit.

✓ Flexible part-time hours ✓ Engaging customer interaction ✓ Opportunity to work in a team

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Customer Service Assistant

BoyleSports

Updated 2 months ago

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Magherafelt

If you thrive in a fast-paced environment and enjoy engaging with customers, this position could be a great fit.

About this role

Join BoyleSports as a Customer Service Assistant, aiding the Shop Manager in maintaining store standards while delivering exceptional customer service during busy weekends.

About the Company

BoyleSports is a leading bookmaker in the UK and Ireland, known for its commitment to customer satisfaction and a wide range of betting options.

Key Highlights

✓ Part-time role focused on weekend shifts
✓ Assisting in day-to-day store operations
✓ Delivering top-notch customer service
✓ Handling bets and transactions efficiently
✓ Working in a dynamic team environment

💡 Honest Take: This role is ideal for those seeking weekend work but may not suit individuals looking for full-time hours or extensive career growth.

Pros

✓ Flexible part-time hours
✓ Engaging customer interaction
✓ Opportunity to work in a team
✓ Experience in retail operations
✓ No prior experience required

Cons

✗ Limited career progression opportunities
✗ Weekend-only hours may not suit everyone
✗ May involve high-pressure situations
✗ Potentially long hours during peak times
✗ Salary details not disclosed

Best For: It's suitable for anyone who enjoys customer service and prefers a part-time schedule.

Watch Out: Be prepared for busy weekends, which can be demanding and require quick thinking.

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What Customers Say

Workers appreciate the friendly team atmosphere but note the demanding nature of weekend shifts.

Expert Review

Working as a Customer Service Assistant at BoyleSports offers a unique opportunity to engage with customers in a lively betting environment. You'll assist the Shop Manager in ensuring that the store runs smoothly, aiming for high standards in service. Weekends are particularly busy, making this role ideal for those who thrive under pressure.

The position requires handling bets and transactions, which means accuracy and attention to detail are essential. While no prior experience is necessary, having a knack for customer interaction will certainly help you excel. According to BoyleSports' site, this role can also lead to invaluable experience in retail operations, which is great for building your CV.

However, potential candidates should consider that this is a part-time position focused on weekends, limiting hours during the week. If you're looking for more stable, full-time work or career advancement, this might not be the best fit. The dynamic environment may appeal to students or those seeking extra income, but it does come with its challenges during peak times.