Bilingual Customer Service Representative

Manitoulin Group of Companies

Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)Scheduling & confirming pick up'sFollow up on interline requested pick up'sCo-ordinating with other departments/terminals to ensure customers' requirements are being metAssisting salesThis is a remote position reporting to the Head Office in Gore BayThis is a Monday-FridayShift from 9:30 AM to 6:00 PMMust be bilingual (Able to speak and write fluently in both English and French) Professional writing & phone skillsAbility to problem solveAbility to work as a team & individuallyExcellent communicationReliableThis is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet. As a member of the Customer Service Team, you are also eligible for the following benefits: Profit SharingBenefits (including health and dental)Opportunities for growth and advancementFor 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Last checked on May 30, 2026. We may earn a commission when you click through.

A solid opportunity for bilingual individuals looking to grow in customer service with a reputable company.

✓ Remote work flexibility ✓ Training and equipment provided ✓ Bilingual skills are a plus

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Bilingual Customer Service Representative

Manitoulin Group of Companies

Updated 2 months ago

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Quebec City Remote Full-Time

A solid opportunity for bilingual individuals looking to grow in customer service with a reputable company.

About this role

Professional writing & phone skillsAbility to problem solveAbility to work as a team & individuallyExcellent communicationReliableThis is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.

As a member of the Customer Service Team, you are also eligible for the following benefits:

Profit SharingBenefits (including health and dental)Opportunities for growth and advancementFor 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

About the Company

Manitoulin Group of Companies is a leader in transportation and logistics solutions across North America, known for its commitment to innovation and reliability.

Key Highlights

✓ Fully remote position with flexible work-from-home options.
✓ Bilingual requirement in English and French enhances service quality.
✓ Comprehensive training and equipment provided by the company.
✓ Monday to Friday schedule promotes work-life balance.
✓ Opportunities for profit sharing and health benefits.

💡 Honest Take: This position is ideal for those who excel in bilingual communication and enjoy assisting customers in a dynamic environment.

Pros

✓ Remote work flexibility
✓ Training and equipment provided
✓ Bilingual skills are a plus
✓ Stable Monday to Friday schedule
✓ Health and profit-sharing benefits

Cons

✗ Candidates must supply their own internet
✗ Limited to bilingual candidates only
✗ Work may involve high-volume customer inquiries
✗ Remote position may lack in-person collaboration
✗ No specific salary mentioned

Best For: Ideal for proactive communicators who thrive in remote work settings and enjoy problem-solving.

Watch Out: Be prepared for a busy environment with multiple customer inquiries and the need for excellent time management skills.

Apply for this position →

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Expert Review

If you're looking for a remote position that allows you to leverage your bilingual skills, the Bilingual Customer Service Representative role at Manitoulin Group of Companies could be a strong fit. The company emphasizes a supportive work environment with all necessary training and equipment provided, eliminating common barriers for remote workers.

The job entails handling customer inquiries across various platforms, which can be demanding but rewarding for those who enjoy direct interaction. With a Monday to Friday schedule from 9:30 AM to 6:00 PM, it offers a structured work-life balance that many remote positions lack.

It's crucial to note that this role requires fluency in both English and French, making it less accessible for those who are not bilingual. Furthermore, candidates must have their own internet connection, which could be a drawback for some. Overall, this role is tailored for individuals who are reliable and possess excellent communication skills.

Full details are available on their official job listing page.