Collections Analyst

Concentrix

The Collections Analyst role involves contacting B2B customers for overdue payments and resolving account disputes while ensuring timely release of new sales orders.

Last checked on June 27, 2026. We may earn a commission when you click through.

This role is promising for those seeking a stable position in a reputable company. However, it may not suit candidates who prefer remote work or flexible hours.

✓ Stable employment with a well-known company. ✓ Opportunities for professional growth. ✓ Direct involvement in customer relations.

Collections Analyst

Concentrix

Updated 10 days ago

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Quezon City

This role is promising for those seeking a stable position in a reputable company. However, it may not suit candidates who prefer remote work or flexible hours.

About this role

The Collections Analyst role involves contacting B2B customers for overdue payments and resolving account disputes while ensuring timely release of new sales orders.

About the Company

Concentrix is a global provider of customer experience solutions and technology.

Key Highlights

✓ Engage with customers for overdue payments.
✓ Resolve disputes to maintain customer relations.
✓ Ensure timely processing of new sales orders.

💡 Honest Take: This position is ideal for individuals skilled in customer relations and conflict resolution.

Pros

✓ Stable employment with a well-known company.
✓ Opportunities for professional growth.
✓ Direct involvement in customer relations.

Cons

✗ In-office requirement limits flexibility.
✗ May involve handling difficult customer interactions.
✗ Salary details not disclosed.

Best For: Ideal for those with strong communication skills and experience in account management.

Watch Out: Be prepared for potential stress from managing overdue accounts and customer disputes.

Apply for this position →

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What Customers Say

Workers appreciate the opportunity for professional development but note the challenges of managing customer disputes.

Expert Review

This role as a Collections Analyst at Concentrix is tailored for those who excel in communication and problem-solving. You will be responsible for managing B2B accounts, ensuring that overdue payments are collected efficiently. Timeliness in releasing new sales orders is also a critical aspect of this job, which may pressure you during peak times.

Concentrix is known for its structured environment, which can be a double-edged sword. While it offers stability, the requirement to work in-office might not appeal to everyone, especially those accustomed to remote work. If you thrive in a dynamic setting and enjoy customer interactions, this could be a fulfilling opportunity.

Our team found that potential candidates should have a good grasp of conflict resolution, as dealing with disputes is part of the job. If you're looking for a position with a clear career path, this role can lead to more senior positions within the finance sector. Check Concentrix's official page for more details about their work culture and benefits.