Customer Service Data Analytics Specialist

nTech Workforce

An entry-level position ideal for aspiring data analysts in customer service, offering mentorship but lacking remote flexibility.

Last checked on May 21, 2026. We may earn a commission when you click through.

A promising opportunity, particularly for recent graduates or those transitioning to data analytics roles.

✓ Hands-on experience in customer service analytics ✓ Mentorship from senior analysts ✓ Collaborative team environment

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Customer Service Data Analytics Specialist

nTech Workforce

Updated 2 months ago

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Philadelphia

A promising opportunity, particularly for recent graduates or those transitioning to data analytics roles.

About this role

An entry-level position ideal for aspiring data analysts in customer service, offering mentorship but lacking remote flexibility.

About the Company

nTech Workforce specializes in workforce solutions, connecting skilled professionals with leading companies across various sectors.

Key Highlights

✓ Join a team of eight analysts for customer account analysis
✓ Focus on dispute resolution under senior analyst guidance
✓ Opportunity for growth in a collaborative environment

💡 Honest Take: This position offers a solid entry point for those looking to start a career in business analytics, especially in customer service.

Pros

✓ Hands-on experience in customer service analytics
✓ Mentorship from senior analysts
✓ Collaborative team environment

Cons

✗ Entry-level position with limited salary details
✗ Location-specific, not remote
✗ Potentially high competition for spots

Best For: Ideal for those passionate about data-driven decision-making and seeking to enhance customer experience.

Watch Out: Prospective candidates should be aware of the competitive nature of the role and the lack of remote work options.

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What Customers Say

Workers appreciate the mentorship and team environment but note the challenges of a competitive job market.

Expert Review

This position as a Junior Business Analyst at nTech Workforce is an excellent pathway into the data analytics field. The role specifically focuses on analyzing customer accounts to resolve disputes, providing valuable experience in understanding customer behavior and operational challenges.

Working alongside senior analysts allows for mentorship opportunities, which can be crucial for career development. However, candidates should be aware that this is an entry-level role, meaning salaries may be on the lower end and specific figures are not disclosed.

While the job is based in Philadelphia, the requirement for in-office presence may deter some applicants seeking flexible or remote arrangements. Those who thrive in collaborative environments will find this role fulfilling.

In summary, this position is a strong fit for individuals eager to start a career in business analytics, particularly in customer service sectors. For more details, visit nTech Workforce's listing on Talent.com.

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