Engineer, Managed Services Contact Center

Presidio Networked Solutions, LLC

This remote position involves supporting Contact Center customers by troubleshooting and making administrative changes in Cisco Webex Contact Center environments.

Last checked on June 1, 2026. We may earn a commission when you click through.

If you have experience with Cisco products and enjoy customer support, this position could be a great fit, though salary details are missing.

✓ Remote work allows for flexible scheduling ✓ Engagement with cutting-edge technology ✓ Opportunity to assist various clients

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Engineer, Managed Services Contact Center

Presidio Networked Solutions, LLC

Updated 1 month ago

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New York Remote

If you have experience with Cisco products and enjoy customer support, this position could be a great fit, though salary details are missing.

About this role

This remote position involves supporting Contact Center customers by troubleshooting and making administrative changes in Cisco Webex Contact Center environments.

About the Company

Presidio Networked Solutions, LLC provides advanced IT solutions and services, focusing on technology integration for businesses.

Key Highlights

✓ Fully remote position offering flexibility
✓ Involves troubleshooting Cisco Webex Contact Center
✓ Supports diverse Contact Center customer environments
✓ Opportunity to work with a leading tech company

💡 Honest Take: This role is ideal for tech-savvy individuals comfortable with remote work, but may lack detailed salary information.

Pros

✓ Remote work allows for flexible scheduling
✓ Engagement with cutting-edge technology
✓ Opportunity to assist various clients

Cons

✗ No salary range provided
✗ Potentially high-pressure environment with customer issues
✗ Remote-only may limit team interactions

Best For: It's suited for individuals with a background in IT support, particularly those familiar with Cisco products.

Watch Out: Be prepared for a high-paced environment, as troubleshooting can be demanding.

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You'll be redirected to talent.com

Expert Review

This remote Engineer position with Presidio focuses on supporting customers using Cisco Webex Contact Center. Candidates should be adept at troubleshooting and making necessary administrative changes. The role demands familiarity with contact center environments, making it crucial for applicants to have relevant experience.

Working remotely offers flexibility, which can lead to a better work-life balance. However, the lack of provided salary information may raise concerns for potential applicants, as compensation is a key factor in job satisfaction. We found that similar roles often disclose salary ranges, so this omission could be a drawback.

Customer service roles, especially in tech, can be stressful due to the nature of troubleshooting. Prospective candidates should be ready to handle varied customer issues daily. Overall, if you are well-versed in Cisco technologies and thrive in a remote working atmosphere, this might be the right opportunity for you. To learn more, check out Presidio's official listing.

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