Hybrid Customer Service Administrator

Quadient

Join Quadient in Dublin as a Hybrid Customer Service Administrator, providing first-level support via phone and email while managing customer inquiries for a 6-month FTC.

Last checked on July 22, 2026. We may earn a commission when you click through.

The Hybrid Customer Service Administrator position at Quadient offers a solid entry point into customer service with the benefit of remote flexibility.

✓ Flexible work arrangement ✓ Opportunity to develop customer service skills ✓ Supportive company culture

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Hybrid Customer Service Administrator

Quadient

Updated 1 month ago

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Dublin Hybrid

The Hybrid Customer Service Administrator position at Quadient offers a solid entry point into customer service with the benefit of remote flexibility.

About this role

Join Quadient in Dublin as a Hybrid Customer Service Administrator, providing first-level support via phone and email while managing customer inquiries for a 6-month FTC.

About the Company

Quadient is a leading provider of customer communications solutions, focused on enhancing customer experiences through innovative technology.

Key Highlights

✓ First-level service support via phone and email
✓ Troubleshooting hardware and software issues
✓ Logistical management of customer inquiries
✓ Flexible hybrid work model
✓ 6-month fixed-term contract

💡 Honest Take: This role is ideal for those looking for flexible work in a supportive environment, but it may not suit those seeking a permanent position.

Pros

✓ Flexible work arrangement
✓ Opportunity to develop customer service skills
✓ Supportive company culture
✓ Short-term contract with potential for renewal
✓ Engaging work environment

Cons

✗ Fixed-term contract may limit job security
✗ Not fully remote
✗ Potentially high call volume
✗ Limited advancement opportunities
✗ Short duration may not appeal to all

Best For: Ideal for those comfortable with technology and customer interaction, especially recent graduates or those entering the workforce.

Watch Out: Be prepared for a fast-paced environment, as customer service roles can involve handling a high volume of inquiries.

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What Customers Say

Employees appreciate the supportive culture at Quadient but note that the fixed-term nature of the contract can be a drawback for those seeking stability.

Expert Review

At Quadient, the Hybrid Customer Service Administrator role combines flexibility with the opportunity to build essential skills in customer support. This position allows you to work from Dublin while engaging directly with clients via phone and email. The customer service team is known for its collaborative atmosphere, making it easier for new hires to adapt quickly.

The role requires troubleshooting skills for both hardware and software issues, which could be a great learning experience for tech-savvy candidates. The 6-month fixed-term contract provides a unique entry point into the industry, though it may not provide the long-term security some candidates desire. If you're looking for a stable, permanent role, this position may not be the best fit.

According to Quadient's official page, the company emphasizes a hybrid working model, which is becoming in today's job market. This flexibility can help balance work-life demands, but candidates should be ready for a dynamic call environment that might involve managing multiple inquiries simultaneously. this role offers valuable experience for those starting in customer service, but job seekers should weigh the short-term nature of the contract against their long-term career goals.