Benefits Enrollment Specialist

Insight Global

This onsite role in Mandaluyong requires working US EST hours (8PM-3AM) with experience in high-volume inbound call centers and Genesys or similar platforms.

Last checked on September 23, 2026. We may earn a commission when you click through.

✓ Gain experience in benefits enrollment ✓ Opportunity to work with a reputable company ✓ Structured working hours

Benefits Enrollment Specialist

Insight Global

Updated 3 days ago

Apply now →

You'll be redirected to ph.talent.com

Mandaluyong On-site

This position is night owls who thrive in a structured call center environment. However, the requirement to work US hours may not appeal to everyone.

About this role

This onsite role in Mandaluyong requires working US EST hours (8PM-3AM) with experience in high-volume inbound call centers and Genesys or similar platforms.

About the Company

Insight Global is a staffing and consulting firm specializing in IT and finance solutions.

Key Highlights

✓ Onsite position in Mandaluyong City
✓ Requires experience with Genesys or similar platforms
✓ Must work US East Coast hours (8PM-3AM)
✓ Ideal for those with high-volume call center experience
✓ Focus on benefits enrollment

💡 Honest Take: While the role offers valuable experience in customer service, the late hours may deter many potential applicants. working onsite can limit flexibility compared to remote options.

Pros

✓ Gain experience in benefits enrollment
✓ Opportunity to work with a reputable company
✓ Structured working hours

Cons

✗ Night shift may not suit everyone
✗ Onsite requirement limits flexibility
✗ Salary not disclosed

Best For: Suitable for those who have previous call center experience and are comfortable working late hours.

Watch Out: The requirement to work during US hours (8PM-3AM) could be a major dealbreaker for many applicants.

Apply for this position →

You'll be redirected to ph.talent.com

Expert Review

The position at Insight Global promises a chance to enhance your customer service skills, particularly in benefits enrollment. Being onsite in Mandaluyong means you’ll need to adjust to late-night hours, which can be a challenge for those not accustomed to night shifts. Experience with Genesys or similar platforms will be crucial, as the role focuses on high-volume inbound calls.

Many candidates may find the lack of salary disclosure a concern; this could indicate limited negotiation power. Customer service roles can often be rewarding but come with their own set of challenges. It's how the late hours align with your lifestyle, as working from 8 PM to 3 AM is not for everyone.

If you thrive in a fast-paced environment and are willing to adapt, this could be an opportunity to grow your career in a dynamic company.

🏢