Retail Sales Associates

New Balance

Join New Balance as a Retail Sales Associate, delivering excellent customer service and product knowledge to enhance customer experiences.

Last checked on September 12, 2026. We may earn a commission when you click through.

✓ Strong company values and community focus ✓ Employee discounts on products ✓ Supportive work culture

Retail Sales Associates

New Balance

Updated 1 day ago

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Mirabel Hybrid Part-Time

This position is ideal for individuals passionate about sports and customer service, but it may not suit those looking for a low-pressure environment. The strong brand reputation adds appeal for job seekers in retail.

About this role

Join New Balance as a Retail Sales Associate, delivering excellent customer service and product knowledge to enhance customer experiences.

About the Company

New Balance has been empowering communities through sport and craftsmanship since 1906, promoting innovation and inclusivity.

Key Highlights

✓ Part-time position with flexible hours
✓ Focus on customer engagement and satisfaction
✓ Opportunity to work in a supportive team environment
✓ Access to New Balance products and discounts

💡 Honest Take: While the role emphasizes customer service, be prepared for high expectations in sales performance. Staff may find that the fast-paced environment can be demanding, especially during peak hours.

Pros

✓ Strong company values and community focus
✓ Employee discounts on products
✓ Supportive work culture
✓ Opportunities for growth and development

Cons

✗ Part-time hours may not guarantee sufficient income
✗ Sales targets can add pressure
✗ Limited benefits for part-time positions
✗ Not suitable for those seeking remote work

Best For: Ideal for students or those looking for flexible part-time employment in retail with a focus on sports.

Watch Out: Part-time roles may offer limited hours and benefits, which for those needing full-time income.

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You'll be redirected to jobs.newbalance.com

Expert Review

At New Balance, the Retail Sales Associate position is designed for individuals who excel in customer interaction. The role involves greeting customers, understanding their needs, and effectively communicating product benefits. Customer service skills are paramount, as associates are expected to foster a welcoming environment.

While the position offers a chance to work for a reputable brand, the emphasis on meeting sales targets may create pressure. New hires should be prepared for a busy retail environment, especially during peak shopping seasons. The company promotes a culture of respect and inclusivity, appealing to those who value a supportive workplace.

Employees often enjoy perks such as discounts on New Balance products, which can be a great incentive for sports enthusiasts. However, prospective applicants should consider the part-time nature of the role, as it might not provide enough hours for those needing a full-time income. For more details, visit the official New Balance careers page.